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Today i have again paid Rs. 50. So now i have excess money of say Rs. 80. :)
I will write here once i successfully port it. :)
I will write here once i successfully port it. :)
Hello Airtelpresence,
On 27th june, I have deposited another Rs. 100 to my account as my usage in this week has been more.
Today is 8th working day from the day I have requested for MNP in TATA Docomo. Still I have not received any message or call regarding acceptance or rejection of my request. I have been to TATA Docomo to inquire about my status of MNP, the executive told me that it has been rejected. According to her system, the reason is either my number is blacklisted or unsettleled overdue. Then I have been to Airtel office at Sahara Darwaja road, and I have talked with the same guy, Anuj, whom I have talked before. He said there is nothing in his system about rejection or acceptance of my request. He asked me to wait for another two days as there might be some delays. He also checked my status about my dues, and confirmed me that I have Rs.8 still in credit to my account. Please look into this matter and try to solve it to my favour.
Still I don't understand what takes long to process my request.
Jignesh Tamakuwala
M[protected]
On 27th june, I have deposited another Rs. 100 to my account as my usage in this week has been more.
Today is 8th working day from the day I have requested for MNP in TATA Docomo. Still I have not received any message or call regarding acceptance or rejection of my request. I have been to TATA Docomo to inquire about my status of MNP, the executive told me that it has been rejected. According to her system, the reason is either my number is blacklisted or unsettleled overdue. Then I have been to Airtel office at Sahara Darwaja road, and I have talked with the same guy, Anuj, whom I have talked before. He said there is nothing in his system about rejection or acceptance of my request. He asked me to wait for another two days as there might be some delays. He also checked my status about my dues, and confirmed me that I have Rs.8 still in credit to my account. Please look into this matter and try to solve it to my favour.
Still I don't understand what takes long to process my request.
Jignesh Tamakuwala
M[protected]
In addition to my last comment, I have recording of my conversation with Airtel office executive named Anuj.
Today is the 10th working day and still there is no sms or call about my MNP status. Still the executive named Anuj at sahara-darwaja outlet asked me to wait as he wants to have clear acceptance or rejection. He has given me his contact number to inquire on phone tomorrow. He is really helping guy. Wish whole Airtel company would be like him.
Today i have received one call asking about my complaint here but i was in middle of a traffic so i asked him to call again after 5 mins, but he didnot.
I want quick solution now.
Jignesh
[protected]
Today i have received one call asking about my complaint here but i was in middle of a traffic so i asked him to call again after 5 mins, but he didnot.
I want quick solution now.
Jignesh
[protected]
Yesterday i had a call from Airtel regarding this complaint and he asked for 3 days to check what went wrong. Now i want to quit Airtel as early as possible.
Jignesh
[protected]
Jignesh
[protected]
Hello,
It’s been two weeks since I have applied for MNP and still no news of its acceptance or rejection about it. Airtel is really testing my patience now. I have contacted Anuj, an executive from Sahara-Darwaja road, Airtel outlet. Still he is saying he cannot do anything till he gets clear rejection or acceptance. In his language he is waiting for a closure of my request. Again he ask me to contact him on Monday.
IF MY GIVEN AIRTEL NUMBER i.e. [protected] IS NOT ALLOWED TO PORT-OUT TO TATA DOCOMO WITHIN A WEEK TIME, I WILL OFFICIALLY FILE A SUIT AGAINST AIRTEL IN CONSUMER FORUM, SURAT AND WILL SEND A LEGAL NOTICE REGARDING THE WHOLE MATTER VIA MY ADVOCATE.
I have all the recordings of who spoke what with me and who keeps denying the process on the name of investigating. Take note of this, whom-so-ever is following my complaint.
Jignesh Tamakuwala
[protected]
It’s been two weeks since I have applied for MNP and still no news of its acceptance or rejection about it. Airtel is really testing my patience now. I have contacted Anuj, an executive from Sahara-Darwaja road, Airtel outlet. Still he is saying he cannot do anything till he gets clear rejection or acceptance. In his language he is waiting for a closure of my request. Again he ask me to contact him on Monday.
IF MY GIVEN AIRTEL NUMBER i.e. [protected] IS NOT ALLOWED TO PORT-OUT TO TATA DOCOMO WITHIN A WEEK TIME, I WILL OFFICIALLY FILE A SUIT AGAINST AIRTEL IN CONSUMER FORUM, SURAT AND WILL SEND A LEGAL NOTICE REGARDING THE WHOLE MATTER VIA MY ADVOCATE.
I have all the recordings of who spoke what with me and who keeps denying the process on the name of investigating. Take note of this, whom-so-ever is following my complaint.
Jignesh Tamakuwala
[protected]
Hello
Update -------
Today, i had a call from Delhi from Airtel. He said i have to first clear my bill which will generate tomorrow and make some excess payment as it is going to take one week. I reminded him that i have already made excess payment at the time of my last MNP request on 24th June. Then i told him that you guys are taking so long that my UPC code generated on 24th June is already expired on this 8th July. So he caught this line and wrote on my MNP request closure note that my UPC code is expired and my unbilled amount was not cleared. What the heck??? One guy from Airtel saying i had enough excess amount at the time of MNP request and other guy saying totally contradicting to that???
Now when i asked him what to do now? He asked me to generate new UPC code for new request tomorrow and let him know about my it plus he will tell me the bill amount which will be created on 12th July (tomorrow), then he make sure that i port-out successfully.
Lets see how truthful he is in his promise.
Jignesh
[protected]
Update -------
Today, i had a call from Delhi from Airtel. He said i have to first clear my bill which will generate tomorrow and make some excess payment as it is going to take one week. I reminded him that i have already made excess payment at the time of my last MNP request on 24th June. Then i told him that you guys are taking so long that my UPC code generated on 24th June is already expired on this 8th July. So he caught this line and wrote on my MNP request closure note that my UPC code is expired and my unbilled amount was not cleared. What the heck??? One guy from Airtel saying i had enough excess amount at the time of MNP request and other guy saying totally contradicting to that???
Now when i asked him what to do now? He asked me to generate new UPC code for new request tomorrow and let him know about my it plus he will tell me the bill amount which will be created on 12th July (tomorrow), then he make sure that i port-out successfully.
Lets see how truthful he is in his promise.
Jignesh
[protected]
Hello
Update---
Yesterday evening my new bill was generated of amount RS. 183.99. Today morning when i called Rahul, guy from Airtel from Delhi, he again asked me to clear my outstanding and my unbiled amount. so i have paid Rs. 400 against it as later after succesfully porting out, i will get my refund as my Rs. 300 is still with Airtel as deposit. When i asked him that if he want my UPC code, he refused to have.
So today, I have again given request for MNP in TATA Docomo. Now lets see what happens next but i am sure about one thing, IF THIS TIME IT IS REJECTED, I WILL OFFICIALLY FILE A SUIT AGAINST AIRTEL IN CONSUMER FORUM, SURAT AND WILL SEND A LEGAL NOTICE REGARDING THE WHOLE MATTER VIA MY ADVOCATE. THIS IS THE LAST CHANCE I HAVE GIVEN TO AIRTEL.
Jignesh Tamakuwala
[protected]
Update---
Yesterday evening my new bill was generated of amount RS. 183.99. Today morning when i called Rahul, guy from Airtel from Delhi, he again asked me to clear my outstanding and my unbiled amount. so i have paid Rs. 400 against it as later after succesfully porting out, i will get my refund as my Rs. 300 is still with Airtel as deposit. When i asked him that if he want my UPC code, he refused to have.
So today, I have again given request for MNP in TATA Docomo. Now lets see what happens next but i am sure about one thing, IF THIS TIME IT IS REJECTED, I WILL OFFICIALLY FILE A SUIT AGAINST AIRTEL IN CONSUMER FORUM, SURAT AND WILL SEND A LEGAL NOTICE REGARDING THE WHOLE MATTER VIA MY ADVOCATE. THIS IS THE LAST CHANCE I HAVE GIVEN TO AIRTEL.
Jignesh Tamakuwala
[protected]
Finally, Good news came today morning when i saw my phone is not getting the signal reception so i inserted docomo card and to my surprise it is working now. It surprises me because i didnot received any sms about the switchover. Anyways everything is fine now.
THANK YOU INDIAN CONSUMER FORUM FOR STARTING THIS ONLINE COMPLAINT REGISTRATION. THIS HELPS A LOT O[censored]NSATISFIED CUSTOMERS ACROSS INDIA. LONG LIVE CONSUMER FORUM.
THANKS airtelspace, FOR REPLYING AND RESOLVING MY COMPLAINTS. IT IS HARD TO BREAK RELATATIONSHIP OF 2.5 YEARS WITH YOU BUT SOME CIRCUMSTANCES FORCED ME TO DO SO. THANK YOU.
Jignesh Tamakuwala
[protected]
THANK YOU INDIAN CONSUMER FORUM FOR STARTING THIS ONLINE COMPLAINT REGISTRATION. THIS HELPS A LOT O[censored]NSATISFIED CUSTOMERS ACROSS INDIA. LONG LIVE CONSUMER FORUM.
THANKS airtelspace, FOR REPLYING AND RESOLVING MY COMPLAINTS. IT IS HARD TO BREAK RELATATIONSHIP OF 2.5 YEARS WITH YOU BUT SOME CIRCUMSTANCES FORCED ME TO DO SO. THANK YOU.
Jignesh Tamakuwala
[protected]
for MNP (idea to airtel)
Hello Respected sir/madam,
My name is Prakash Chaudhari. I am from silvassa, (UT) Gujarat. As you might know that in Gujarat, MNP (Mobile Number Portability) is started to 1 month . My mobile no. is [protected] which is from Airtel, Gujarat. It’s a pri-paid number. I had been using this number. i feedback customer care My documents take . but i'm 4th times collect the documents to airtel realaters. after not start my number Please verry loss my important calls.
Please help me, as I am want to leave Airtel and their services.
Prakash Chaudhari
M – [protected]/[protected]
Hello Respected sir/madam,
My name is Prakash Chaudhari. I am from silvassa, (UT) Gujarat. As you might know that in Gujarat, MNP (Mobile Number Portability) is started to 1 month . My mobile no. is [protected] which is from Airtel, Gujarat. It’s a pri-paid number. I had been using this number. i feedback customer care My documents take . but i'm 4th times collect the documents to airtel realaters. after not start my number Please verry loss my important calls.
Please help me, as I am want to leave Airtel and their services.
Prakash Chaudhari
M – [protected]/[protected]
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On 21st June, 2011, I had a call from Airtel inquiring about this complaint and wanted to have some information regarding it. I gave the correct information.
Today morning when I saw the comment from Airtelpresence, I called 121 number and tried to inquire about the solution given to my complaint. The tele-executive was unable to answer so she asked me to visit the Airtel Relationship Office. So I visited the Airtel office at Sahara-darwaja outlet. Meantime I have emailed about it to both [protected]@in.airtel.com and [protected]@in.airtel.com whose reply is still awaiting.
At Sahara-darwaja outlet, I spoke with executive named Anuj. He confirmed that my complaint is solved and now I can give request for porting of my number. He added that I should make payment in excess in order to avoid rejection due to insufficient funds. I reminded him about my deposit which I have paid at the time of purchasing new connection and activation so he said he would tell me exact amount I need to pay deducting the deposit. After looking at his computer screen, he told me to pay Rs. 120. The bifurcation of this amount is my last month bill is Rs.221 + my unbilled amount Rs.86 + monthly rent on prodata basis Rs.80 + service texes around Rs.15 – my deposit Rs.300 = Rs. 102 so I should pay Rs.120 in excess of Rs.20. I have paid Rs. 130 as I it is going to take a week period to process MNP request. And I will continue to use my number as I cannot stop using it. So in future, I may pay another Rs.50 keeping eye on my unbilled amount.
Today I have also given porting request to TATA DOCOMO. Now let’s hope everything should be done without any rejection. I will report back here, once I successfully port my number.
Jignesh H. Tamakuwala
M –[protected]