[Resolved]  Airtel — balance deduction due to use of airtel live, which I have never used.

Address:

Gurgaon, Haryana

Dear Sir/Mam

I notice my balance deduction for use of airtel live for first time on 1st April 2011 when am amount of Rs 82 was deducted.After that I notice that every day some amount have been deducted due to use of airtel live (for browsing purpose like google.com, picture sites, live video etc) , which I have never used(browsed).

Till 10 April more than Rs 200 has been deducted from my prepaid mobile [protected].

I have already put complain in ailtel several times but no proper action has been taken.
Neither customer service accept to refund me any money for this unused service, nor they assist me how to stop this.

Is this the way that Airtel is supposed to deliver its services.

I am feeling hopeless, kindly assist me gaining proper services.

Also explain if Airtel cant take care of its customers, should I move to another service provider.

Thanks and Regards
Awadh Bihari
[protected]
awadh.[protected]@gmail.com