Airtel — Blackberry service got deactivated

Address:

Gurgaon, Haryana

I am not sure if this is an authorised forum to discuss and what are the impact and response I can expect. I am using Airtel blackbery service. I got my account deducted by Rs 899 for the month of July-Aug. But after 10 days of service it got deactivated and it is 6 days since I am calling up customer care support for help but this is not getting resolved and they giving bogus time frames and reasons. It seems since the service provider is physically persence is not there and the complaints are raised through phone it is not at all getting resolved and hoing unheard. I am reaching out for justice. Appreciate if you could help me with resolution to this concern and do not allow service providers to take consumers for granted and the consumer rights are protected.