Airtel — Harasment by Airtel recovery agents

Address:Hyderabad, Andhra Pradesh

Hi


I was using [protected] Airtel service since June 2007 to Dec 2010, in
the month of November 2010 I got extra charged Rs. 900 for a call which
actually I have not made, the next day itself I called customer care
center and complained about wrong billing and asked them to stop
services and I stopped using that number.

I said that I am ready to pay the remaining bill exept the dispute amount Rs. 900

They discussed regarding this for three months and they disconnected
after three months.

Now harassing for the payment of three months for which I have not used
and calling all my relatives and friends 24X7 and harrasing for payment
of Rs.3000 and sending messages to all my friends and relatives contact
numbers saying as I am fraud damaging my reputation.

Even they have my new contact number and address and im in contact, they are contacting all my clients, friends and relatives and saying bad words.

First thig who gave the authority to use my call history and use those contact number?

PLEASE SUGGEST HOW TO PROCEDE LEAGALLY TO STOP THIS MENTAL HARASMENT AND HOW TO APPROACH CONSUMER COURT.




Thanks and Best Regards

P Sreeram,

Mobile: +91-[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information