Airtel — Deactivate my number

citsvenky

Address:

Hyderabad, Andhra Pradesh

Hi Sir,

I already gave compliant on this please find below for which i got response and my compliant,i got only one time respond,but i didn't get any information to resolve my issue,rakesh (Airtel employee) was communicated for the same,but he didn't,t provide any information and he told get back me within 4days,but i didn't get any response and its already completed more then 1 month.so again i put complaint for the same.

Earlier Compliant Description.......

Hi Sir,

I was used airtel as post paid connection.after that i was change like prepaid after that few months back they deactivate my number,even with any intimation,so i need the same number and also i was paid amount for that number when i was taken.
For this issue i called so many time their customer care service,they not giving any proper information this,evry time time they saying something different way when i had disscusstion with different customer care people,even i had with their supervisor & manager also,when i had discussion with manager,he told me like we will give feedback for the same,but i didn't get any information,again i called them,then asked them why you people doing like this,they say simple sorry,at that time i was ask any referency ID for raise request for my issue,then they said we cann't provide any thing for that.like customer have any query,then they called customer care service,at that time they cann't provide any referency for that,i am wondering how they people tarck customer issues.
So please let me know sir how can get same number.

Thanks

Dear Customer (citsvenky ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at [protected]@airtel.in and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@airtel.in

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Comments

citsvenky

Hi Sir,

I was used airtel as post paid connection.after that i was change like prepaid after that few months back they deactivate my number,even with any intimation,so i need the same number and also i was paid amount for that number when i was taken.
For this issue i called so many time their customer care service,they not giving any proper information this,evry time time they saying something different way when i had disscusstion with different customer care people,even i had with their supervisor & manager also,when i had discussion with manager,he told me like we will give feedback for the same,but i didn't get any information,again i called them,then asked them why you people doing like this,they say simple sorry,at that time i was ask any referency ID for raise request for my issue,then they said we cann't provide any thing for that.like customer have any query,then they called customer care service,at that time they cann't provide any referency for that,i am wondering how they people tarck customer issues.
So please let me know sir how can get same number.

Thanks

citsvenky

Hi Rakesh Ranga,

I put issue in consumer complaint, so i got respond from you, but i am facing problem, after i pet compalint on consumer, i had intraction with you coustomer care pepole, but they didn't given any information, so what i can i do for the same please let me know.

citsvenky

Hi,

Again airtel customer care not responding, when i gave compalint on this, Rakesh(Airtel people) conatact me he didn't provide any information and he told me he will get back me, but i didn, t get any call still, its take already one month after i got call from rakesh, so can tell me for the same