[Resolved]  Airtel — Ignorance to client

Address:

West Delhi, Delhi

I had called AIRTEL asking for a new connection, just then I started receiving numerous calls from different Airtel representatives asking me to buy the connection from them. I stuck to one, named Sonakshi with phone number [protected]. She sent a person to my home address on the 16/04/2012 to collect the documents and Rs 300 in cash. Documents were handed over to him as requested. However, Sonakshi was in constant touch with me through phone calls trying to get the right set of papers as per AIRTEL’s requirement. It looked like I was snatching somebody’s property, It was a pain trying to scan all the papers to her again. I somehow managed to do it by this Monday. As per her promises, my new AIRTEL number [protected] should have been activated on Monday evening. Since Monday I have been calling this female named Sonakshi at [protected] but there is no response from her end.

I did a heavy mistake in wanting a new Airtel connection and paid the money as well out of trust.

I give you guys exactly 24 hours to contact me and my airtel number activated, else I am going to the consumer court for sure.

The connection details are as follows:

Connection Name – Surinder Kaur
Address – Plot 88, Ground Floor, Pratap Nagar, New Delhi
Airtel Number – [protected]
AIRTEL Rep name – Sonakshi
Person who came to collect the docs – Sunil Kumar (ph # [protected])
Sim #[protected]
AIRTEL Receipt is attached within


My contact number is [protected]. I need this sorted out ASAP.

Ramandeep Arora