Airtel Complaints & Reviews

Airtel Postpaid — Spurious bills

I have been using an AIRTEL postpaid number [protected] for a period of 18 months, though I have a BSNL connection, [protected], for last 6 years.I have been paying all my AIRTEL bill on time which was on average Rs.500-800.To my amazement, I found my bill for the month of May was Rs.6000.I contacted customer care, wrote to the M.D., and asked them to give details of my use, which they still failed to provide till date, and disconnected my connection.Being a doctor of well repute, I find my patients not able to contact me, and are facing trouble.Please suggest what to do, as I am opting for a legal action against these AIRTEL people.

Airtel People are very popular and are known to be indulging in activities such as these, just to earn an extra buck, or merely for sadistic pleasure out of harassing customers? I don't know.

yes same problem with me.. i have not used GPRS services for a single time and although they are charging me Rs. 100 addition in my bill.. they tower problem is also there..!
billing quality is very very poor.. (koi baniye ka bill bhi isse acha hoga)...

customer care executive dont knows about what problem we are facing...everytime you call they are asking for your number, address, company.. etc etc.. can't they see on there screen...!!

I advice not to take Airtel...i also going to discontinue it...

From,
Padmavijay electricals
326, 9th street extension, gandhipuram
kovai-641012
email [protected]@yahoo.co.in

To,
Bharti airtel ltd
Avinashi road coimbatore


Sir,
kindly arrange to cancel the following cug numbers from today onwards that is[protected] and also restore to prepaid services as before
1-[protected]
2-[protected]
3-[protected]

Airtel — cancellation of airtel CUg connection

My office CUG Postpaid No:[protected] this number cancellation PLEASE CANCEL MY CONNECTION IMMEDIATELY AND DEACTIVATE MY SIM CARD

sir,
i am a regular user of airtel connection,. 2 month before i have a serious problem from customer care, then i call customer care, but connection losses regularly at different times. so i called several time to customer care. after sometime i feel that airtel disconnect my connection to customer care. thus i complaint from other mobile but its time wasting . then i called to nodal office to solve my problem.
previous sunday (21st) i call to 121 for solve my problem. at 8 pm i call then executive told me that she is going to transfer the call to senior executive. i m waiting to get that executive for 1.30 hr but there is not transfer the call. and airtel disconnect my customer care connection.
i think the disconnection of 121 is a hidden service form airtel, so i humbly request you (1) publish the disconnection criteria through media for all the customer (2) i need reason for disconnection my sim to 121.


kishor kumarpg([protected]

My airtel landline is dead i can not lodge a complaint at 121 using my phone how do i make the complaint my phone number is 41320141

Hello Sir/Madam
Good Evening

I am suffering a problems my mobile no. is [protected] today i received a call from AIR TEL the number is [protected]. I am not pressed the any other button then also Rs. 30 deducted from my account why. and air tel sending massage "Dear Customer, your subscription to CHIRISTIAN SMART ALERT is activated and Rs.30 has been charged to your account."

Please send me solution. and Customer Care Number.

i am having a prepaid connection no. [protected] w.e.f. Aug 07. i got it on a life time incoming free offer which was there with a nokia 2626 set. after activation i, to my utmost shock found it to be activated only for two years though the activation SMS aws absolutely correct. Please explain.
Secondly, a hello tune had been activated on this no. without my consent and the charges are being deducted automatically from recharge amount. please clarify and stop this immediately.

Also the Mobile no given in the reply is WRONG

This is a mail i sent to Airtel Customer care and Then to Nodal Officer. But i never got my refund nor they were able to pinpoint what in the hell i downloaded...

Please go through the reply I received from Airtel customer care against my complaint. This is not the first time I have received such a senseless reply. I am sure that i have not downloaded any content from Airtel site as i surfed only Airtel messenger page and downloading Airtel messenger is free!

Please may i know what else i have downloaded and when if the customer care executive is so sure.

If not please get Rs. 50/- refunded to my account as soon as possible

Regarding Airtel Mobile number [protected]. [REF:[protected]]

[protected][protected][protected][protected]--
Dear Mr. Alex,

Thank you for contacting Airtel.

You had expressed concern towards balance deduction on your Airtel number [protected].

We apologize for the inconvenience caused. In reference to your complaint,
Rs. 50/- has been deducted from your account for downloading content on your Airtel number on 23-Mar-08.

Should you require any further assistance, email us at [protected]@airtelindia.in
or SMS us on 121(Toll free).

Regards,

Vivek N
Customer Support Service
Airtel

---- Original Message ----

I have subscribed to Airtel Messenger on 23rd March 2008 at 9:00am with
initial balance of Rs. 360/- in my account.

An amount of Rs. 50/- was deducted at 10:30am on the same day i.e. 23rd
March 2008 and an sms from 64611050 was received and my Balance was Rs.
310/-.

Again on an amount of Rs. 50/- was deducted at 04:47am on 24th March 2008
and the same sms from 64611050 was received and my Balance was reduced to
Rs. 260/-.

Hence my account was debited twice for the Airtel Live messenger within
24Hrs. This may be due to some technical fault. Please let me know the
problem and I request you to refund the Rs. 50/- deducted for the second
time as soon as possible.

when i was asking for duplicate bill for my d/inlaws landline connection and br band connection airtel repeatedly asks me to give mobile no again and again.customer service took complaints three times but of no avail.they failed to keep promise to send bill by email also.my d/inlaws ph no is[protected]several emailmges were also sent but invain.iam fedup. hence this mge .

the most torturing connecting is Airtel. I dont know why its quality is degrading. There customer executives are so iritating. they dont behave well and converse in a very bad mannar. I think Airtel is loosing its No 1 position now. We have a number since 1996. its gonna be 2 months that we are not receiving our bills. and one day I call them to ask for a bill but customer executive said that our phone number never had a billing system. Are they nuts? And with that they were trying to convince me in a bad mannar. I think they are not MTNL employees. they are working in Pvt companies that too a reputed one. Why cant they behave well with costumers. Its really tough to get duplicate bill from airtel. please have a good and well mannared Executives who konw how to talk and how to convince a customer with out being rude and sloppy.


Thankyou.

Airtel — No Positive Behavior to me From Customer care Executive Miss Isha and other

Dear Sir,
I am Postpaid user of Airtel Mobile No. [protected].My Complian Regarding the Airtel Bill Adjustment to allow the waver of Rs.200/- by Maninder Kaur of Nov.11, 2008. The waver is allow against Complian of Dt.4 oct 2008(150 Minuts Bonus Allow The Same No.) But My Account Show No Any discount till Date. I call to customer care Speak to Miss Isha in this Regards But no Sufficient Answer Provided by her. I demand to speak to her superviser but After 30 minuts on hold she say to me no need to speak to superviser and other Senior person when we want. Miss isha said the senior person is busy they will not need talk to you in this matter.My six Compalin pending since 29 of nov. But why no any feed back on your side.
Please Spesified the reason immdiately. and early short out the problums.

And no Any call from your side for pay the bill due in my account balance kindly adjust the allowed waver to me in my bill amount
then the final bill dispatch in my addreses. and again remember for no any call for pay the bill amount till adjustment.

Thanking you

Nitin Kumar

i m a airtel costumer in gujarat my mobile number is [protected]; i treid many times on costumer care number 12140 but there is repones

Dear Cencern

My mobile post connection no is[protected] and which is in CUG with CMS SECURITAS LTD, Chennai. Now my plan is Rs 199/- Flexi. I request you to change my plan to Rs 249/-Corporate Polaris.

Please confirm the same.

Regards

G.Rajaraman

SGT India Pvt. Ltd. — Not received the postpaid mobile bill

Hi,

Am not received the postpaid bill, the mobile no. is [protected].
Pls send me the duplicate copy of this mobile no. bill through email.

Thanks.

Pls send me the airtel postpaid bill.
Mobile no. is [protected].
you are already sent through courier. But, we dont received the bills. pls send me the dublicate bill of above mobile no.

Thanks.

Pls send me the airtel postpaid bill.
Mobile no. is [protected].
you are already sent through courier. But, we dont received the bills. pls send me the dublicate bill of above mobile no.
Pls send immediately.

Thanks.

give no

My sim card has been blocked because of incorrect pin no & now its asking for PUK code. Even the customer care is not attending the phone, kindly help me so.. My mobile no. is [protected] & its of Bangalore.

pls [protected] bill sent to my E-Mail Address [protected]@yahoo.co

Pls send me the airtel postpaid bill.
Mobile no. is [protected],
you are already sent through courier. But, we dont received the bills. pls send me my E-Mail Address [protected]@yahoo.com



the bill of above mobile no.[protected]
Pls send immediately.

I got AIRTEL Postpaid connection on 6th Jan 2010. The Plan which i requested is for POLARIS CUG PLAN. But they have wrongly given it as Local Flexi 199 Plan - CHN. I would like to change my plan to POLARIS CUG POSTPAID. I have never thought that AIRTEL will be so careless as what it did in my matter. Kindly do change the plan as per the request or else i would like to quit from AIRTEL scheme and get back my activation charge of rs. 300
Even after chking with customer care, they said that it will be changed only after 15 days.

dear sir,


I have problam

I can not contect with customer care

past one month ( from 29/12/2009 the date )

pls help me

with my frind mobile I can spack but My mobile I canot

the Airtel system is locked acotmatly ...

K.MURUGASAMY - Chennai 42.

Customer Cell,

My sel[censored]sing Airtel since middle of May 2010, my no.is [protected], under 199 local flexi - chn (CUG).I made only 25 calls without any value added services.(Activated only missed call alert)
But i got the bill for Rs.611/- (Only for 10 days).Automatically they are deducting and sending the SMS for yahoo zone subscription and other services.I send SMA so many times to deactivative the services, but there is no response.

The same thing is happening to my other no.[protected], Kindly stop the unwanted service means which is not opted by us.

Sir
I am getting calls from unknown no.
my no. is [protected]

AirTel — non activation of connection

respected sir,
I have been a regular user of airtell services since five years.My post paid mobile number was [protected] which was in the name of my husband darshan singh As i was not satisfied with the plan i got it converted into pre paid on Dec 26,2008. I paid all the dues and recharge amount against this number on the same date in sector 35 chandigarh airtell office.They promised me to revive the sevices with in 72 hours on the same number. as i have been staying in Patila I contaced all the post paid and pre paid numbers of airtell but th e reply was not proper. my husband went to chandigarh two times but the same guy mr vivek did not talk properly . Inspite of our repeated requests the activation to this number has not been done. i coulld not get or send the new year wishes to my friends and realatives. now there is no fun to stick with these services more and i plan to file a suit in the consumer court . i have all the reciepts and numbers which are enough to show ur failure. others numbers in the name of my husband are [protected] and [protected]
surinder tiwana
department of journalism and mass communication
punjabi university campus
Patiala

my mobile number is [protected].i want gprs internet connection. i sms many time but there is no response from ur service. i live patna.

My airtell prepaid mobile number is [protected].ON[protected], I received a message from 543212 that Rs 30/- has been deducted from my account towards subscription for stock smart alert whereas I have not sent any raquest. Again on[protected], Rs 30/- has been deducted from my account. Through your goodself, I want to request airtell to stop this malpractice and UNSUBSCRIBE FROM STOCK SMART ALERTS.
Thanks

Airtel Post Paid — Non-Activation of No.

I applied for a post paid airtel connection 2 weeks ago.

the no. given to me has been activated but not on the sim provided to me. that no. has been activated on other sim.

Everytime a consutmer care exectuve assures me to providea new sim card but i have not recieved any sim card as yet.

suresh s gajjar

AirTel — Non activation of connection

On 8th May 09 I lost my cell phone while travelling in a bus. To avoid misuse, immediately I intimated the Air Tel to block the SIM. Same day I bought a new phone and got a new SIM with the same number issued by the Air Tel with a promise of reactivation of my number within 4 hours. Since Saturday I am interacting with customer care executives who promptly giving several falls promises of activation without any result. Nearly 5 days have gone and no result. The customer care standard of the Air Tel is far below the standard and I wonder what kind of professional organisation they are?

Postpaid Connection — NON ACTIVATION OF CONNECTION

I APPLIED FOR A NEW POST PAID CONNECTION TWO WEEKS AGO AND HAVE BEEN ALLOTED MOB No [protected] BUT THE nO HAS NOT YET BEEN ACTIVATED.
MY CELL PHONE READS " INVALID SIM"
PLEASE HELP.

JAMES

I completely agree with you. Airtel has become a big fraud company that has made a culture and pratice to loot their customers. I am also having lot of problems with their services and planning to approach consumers' court to teach them a lesson.

Please do file a case against them with all the proof otherwise, they do not learn.

I totaly agree,
just same has happened with me,

and i do not have any clue,

i have my 200 marks project to be submitted on 17th nov, and they r creating these kind of problems now.

Plese tell what should i do, mail me at [protected]@gmail.com

I also have complaint no.

2044614, i think.

I have been suffering from a similar problem. I had this airtel broadband connection which was a 699/- plan of 1mbps speed and 2gb free download. Initially there were no problems. But suddenly I started getting huge bills and when I called the customer care to find out they say that I have made downloads and that's why I am getting a huge bill. I never made such huge downloads and when I told them that they have they have the audacity to tell me that someone else must be using your computer and downloading when you aren't there. I told them that that was !!! And I immediately told them I wanted to get rid of the connection and despite my repeated request to cancel the connection they only said why do u want to cancel it..just resolve the issue and continue the service. They have continued to send me huge bills after huge bills. Now they send me court notices saying that they will take legal action against me. This is weird.. I have to pay for something I haven't used and these guys have the nerve to send me court notices one after another. I have disconnected the router and removed the connection and the bills continue to come. Can someone please help or advice...?

I totally agree with the above complaints .I have been a user of internet services from sify for two years and as such i knew that my consumption is well below 500mb/mth .I switched to Airtel Broadband services (Plan 599) two years ago and since then my bill has only gone up by leaps and bounds (my consumption pattern is the same). when ever i call up to complain the only solution i get is that i should upgrade my plan to a costlier one .Ther appears to be a systematic plan by the company to first coax the customer to buy their services for a cheaper plan and then to convince him that his usage has increased and he should go for a high end plan . The cheaper plans are never again available once you go for a higher plan

I completely agree. We had a 256 kbps connection with unlimited downloads the 799 plan, we later migrated to a 2 mbps connection which they reverted after five days without informing us. We contacted their customer care several times, which was useless...eventually we migrated to the 2 mpbs plan again this time however they reverted back in three days. Every time we cantact the customer care they tell us that the backe end dept is responsible, yet they are unable to connect us to them.

Airtel Broadband Services — Cheating and Fraud

I am in Lucknow and had a very bad experience with Airtel Broadband Services. Airtel lacks in commitment and cheated on me. My receipt CEF number is 177289.
I was told by Agent(Fassal, contact number [protected]) that connection will be given to me by 17th afternoon, however he was not able to fulfill his commitment, then he promised me that it will be done by evening but he could not make it possible. At last the Agent promised me that it will be done by next day and he failed again saying that Engineers are busy. At last I had no other option but to ask him to cancel my connection and ask him to give my advance back and go for Sikanet. The guy told me that he will come to me and return back my money within 2 hours however again could not make it, I kept calling him and he kept delaying, it has been four days now and the Airtel executive has not turned up. Today when I called him again he was least bothered and said he is enjoying Holi at his hometown. Airtel service is the worst service/commitment, I have ever seen. Employees are busy with their personal life and are least bothered about the customers from which they take money. I would not recommend it to anyone.
At last I think I have lost my 500 rupees.... :(

Abhishek
[protected]

Re: Airtel - Mumbai

Recently I had worst experience at AirTel so called well equipped call centers. they render to be redundant. You just spend money for service which which they are worth not it.

My experience:

I was having AIRTEL postpaid card: for above mentioned no. i wanted it to convert to prepaid. So i visited DOMBIVILI RC (TILAK TELECOM). For the same. The interaction which should complete in exactly 5 mins. Has been taking place for last 4 weeks. They asked to fill a prepaid form asking for conversion of plan. i have completed the form details. And have given necessary credentials by which they are satisfied. And have chosen a plan (yearly plan) i have paid 3449/- against new sim and refill (bill no :18623 dombivili RC DATED 7-10-06). So they promised me my service will get active in 48 hrs. ok satisfied.

FIRST INSTANCE INCOMPETENCY from airtel:

Some one calls at my different alternate no ; [protected] tells there is a pending of some amount against my postpaid for which i have to go again to RC to clear the SAME.

SECOND INSTANCE INCOMPETENCY from airtel:

I have called postpaid customer care to confirm and request some alternative to for payment like deduction from amount which was due from airtel which was supposed to transfer to prepaid or deduct from prepaid account. They said they cant do it. I have to visit RC. I would like ask, can't RC people check any bills pending at the time of transfer of account. If there is any delay in system upgradation cant there be provision for automatic deduction of amount from some other source from which customer has requested. Thereby saving customer valuable time.

THIRD INSTANCE INCOMPETENCY from airtel:

I have visited airtel RC next day. The people at RC were busy attending personnel calls on their mobiles, having long lunches, going to wash room after every customer interaction. I have asked to wait for my turn which took long 2 hrs. after which the person JAYNA checked the system status and said since my case was previously handled by BHAVNA since she is on weekly leave i have to come on some other day. She has no access to her cases. THIS seems pitiful where there is no access to customer records for your own personnel. And worst part i got this info after 2 hrs of long waiting taking leave from office. So pity full.

FOURTH INSTANCE INCOMPETENCY from airtel:

I again visited airtel RC next day with lots of hopes. The people at RC as usual were busy attending personnel calls on their mobiles, having long lunches, going to wash room after every customer interaction. Luckily that female BHAVNA who has taken my case was present. i was asked to wait for two hrs. then my turn came she invited me one long false smile she said there is balance of rs 114/- which i have paid immediately. BUT your cashier CHETNA was busy calling her some dear one she was busy next 15 min. then she has taken. And promised my service will get activated in 4 hrs. I thought my struggle is over. After 12 hrs my service got activated. BUT THIS time with no balance so i cant make any calls nor receive them. Customer care to visit again RC and 2 hrs for your turn since he cant do anything.

I would like to ask if you cant resolve customer query in single shot when u have got best technology. YOUR service is worst than public sector bank which is near by which are rated worst for their customer orientation. the SERVICE O[censored]NQUALIFIED RUSTIC person in public bank service is hundred times better than your well qualified service person. EVEN traffic police who caught u for breaking laws solves matter in 2 mins by taking some bribe. u were worst than that.

TODAY I AM VISITING again RC. for fourth time hope, my case gets solved.

I WOULD like u to return my entire money today i[censored] cant provide me simple service which u have promised, i will take all my money and take service from other service provider. No problem thereafter i would request all friends not to approach so friendly customer friendly service. "YOU CANT EXPRESS YOURSELF TO YOUR CUSTOMER NEEDS SO U HAVE NO RIGHT TO KEEP PUNCHLINE "EXPRESS YOURSELF".

ALSO i would like u to close your DOMBIVILI RC and all its member JAYNA, BHAVNA, CHETNA to be fired who are so incompetent who after sufficient exp discuss discuss what action to be taken in a particular case in every case.

Lastly i don't want "beauties with no brains" to sit to assist me in customer care i want simple people who can understand what customer might need next and suggest course of action before customer realizes he is in deep pit. TECHNOLOGY MUST ASSIST PEOPLE BUT SHOULD NOT BE PROBLEM.

i want know about std offers

To,
The Airtel
Customer care
Mumbai

Refer: Airtel Mobile no: [protected]

Respected sir,

Some of misbehaving person who dont know how to talk to a Customer am giving u details of them

Shabnam senior officer : [protected]

Ashok :[protected]

Prashant :[protected]

Amrita :[protected]

Manager :Rakesh Sharma :[protected]



They all r treating to Customers that they dont know they r seating thier to solve a Customer Problems.

Yet they didnt solve my Problem and giving me threat of thier heavy posts.

Plz teach them some Manners how to treat to a Customer .







Nadeem Ahmed ([protected])

178, bapu khote street, akola wala bldg,
2nd floor no 11, 12,
Kalbadevi road,
Mumbai 400003




Thanking you,


Yours faithfully
Nadeem Ahmed

you have send my anty a sms 28/3/09 at 7:26pm about coca-cola int live mobile draw of 2009.My mobile won 750000$ & they have send me ID cokelive[a]live.co.za.and to send my name and mobile number on this ID. Now they are telking this is wrong ID.please comfirm & give me correct detail&ID my no. is [protected].

AirTel — Harassment calls

Hi,
My wife in Bangalore is getting harassment calls and sms from unknown number [protected] repeatedly from last one week .
This is continuing even after multiple warnings .

please block that number to stop the nonsense calls and sms
regards
Srinidhi

My sister is also getting calls and messages from this number!! this number shud be blocked n this guy needs a lesson to be taught!!!

regards,
Shwetha

well i'm getting calls from this aitel number daily.[protected]

around 30+ calls per day.any alternative before going for a legal complaint

regards,
preethi

I Am getting calls from [protected] and he is very annoying, Informed MTNL, my phone provider and they refused to help, What should I do. Please advice.
Meeta

I registered my self to view my Air tel bill of Land line & Mobile. More than one month is over but your site is not working so for. Please let me know how much more time is required to view my bill on line.
My land line no. is[protected] and
Mobile no. is : [protected]

:-)

airtel land line — Billing / Collection mistakes

It is a very bad experience for me being a customer of Airtel Land No. in Chennai with a broad band connection to it. We have a facility for billing collection at door steps annouced by Airtel which have eased the way of payment done thru Cash. After collection of the bill in the beginining of the month by the Authorized agent, it was for continious 2 months that the land no. got discarded and they will also send an SMS to your mobile saying that your payment is not done for the current month. No clue that the money goes where? Is Airtel aware of this? Is there a curtesy they have for customers to take necessary action on the Collection Agent? No one in Airtel has any answer for this. But very comfortable they say - Pls wait for 4 hours, we will release your connection online. Even after 4 days follow up, they will not release your tele connection.

Due to the call center operations, the Sr. Officials of Airtel and other people are hiding behind all these issues suffered by the customer.

Any justice.

I have my own justice to beg and get the connection again even after paying the bill on time.

We are ashamed about our own experiences with these companies which will not bother about a customer suffering. They are very happy and show big prestigious banners for their customer service.

airtel land line — unnecessary billing

dear sir . i am not having any dsl connection on my telphone no 4013748 . i was giving regularly to pay for rs 90 per month . i gave in writing that neither i have nor i want any dsl connection . but the customer care at ujjain never give a receipt of the complain nor do take any action . i need a refund for that
more over i do not have any parrelel connection on my pho ne, they are charging on my bill rs 400 per yr . i approched to cut any such facility if there . but they did not responce
shuld i go to consumer forum to solve our greviances
dr saxena [protected]

Airtel — Unnecessary charges levied

Unnecassary hello tunes charges are levied to my number [protected]. Though we have not asked for any hello tuenes or pressed any keys while on call. I want refund for the all the charges levied for the past 4 months.

Airtel — charging unnecessary phone bill

i have got a landline phone number[protected] from airtel. even though it is dead and not working from two months the company has raised a bill against it. even after lodging the complaint several times we got no response from their side however they handed over the bill of Rs.2500 (approx.) for the two months.

should i file an FIR

airtel land line — line cut

my land line also cut one number last two month onother number cut one week please attend and recovery in a broblom
my land line number[protected],43304213 please kindly attend .

i had taken a sim from 6th september.
mobile no is-[protected],
till now not activated.pls consider my problem.
alternate contact no-[protected]

please contect me my personel no and your solution



[protected]

send my PUK code [protected]

puk code enter is coming in mobile please give the number immediatelt waitnig for reply

have my nokia 6610i. which is now asking the puk code so plzzzz send my puk code via e mail my mobile number is [protected]

i have my nokia 6610i. which is now asking the puk code so plzzzz send my puk code via e mail

I locked my PUK code by mistake and After speaking with Airtel customer care for 3 mins i got my code.

98450xxxxx(bangalore) is my SIM series and PUK what i got is 68314815

If this is correct then it will ask for new pin, Enter 0000.

my phones sim has blocked
no. is [protected] please send my puk code

Please Note:

If you continue to key in the incorrect 16 digit PIN number over five times, your recharge option can get barred. For assistance call Customer Care on 600600 (toll free).
Once your validity period expires, your Airtel Prepaid Card gets deactivated.

postpaid

Hi
M anamika...using the airtel no since 5 yr.

Since 28th Sept Morning, my cell is temporarliy out of service.Vailidity expire which i dont know ablout thru any msg or call from Customer care exec.
.After complainning two times, its not yet started..Customer care executive tell me its take 48 hours max.. But even now same problem...they had given the complain no-227655.
kindly work on my complaint..

my phones sim has blocked
no. is[protected] please send my puk code.

I want to bring your kind attention to the hell lot of inconvenience I am facing by the airtel company.
I got my mobile number [protected] converted from prepaid to postpaid approx a week back from Chaddha Airtel Office, Dharampura Bazar, Patiala. I was issued a new sim. It got activated the very evening but the very next morning the Sim registartion failed. And it appeared that number didnt exist. I complained to the same office people and i was issued another Sim next day. But to my surprise another number on the same sim got activated. the number activated was [protected]. I got the threat calls on this number because it was a stolen mobile number.I reported to the same office again and again but they didnt helped me. When i requested them the and made aware of the loss I was facing in the business due to number inoperability, they issued me another SIM yesterday but it has still not activated. I talked to the customer care service many times but they are not cooperating at all.
I anticipate a quick response from your side and please kindly redress my grievances with all the compensation for my loss in business. I sending my contact details as follows:
Ravish Goyal
Contact: [protected]

plezzzzzzzzzz send my PUK code([protected])

When I starting my phone, it will appear that "Enter PUK"... plzzz help me. My No. is [protected]

my sim locked pls send puk no to my other number
my name is Anju tripathi no. [protected] sim no.[protected]

thanking you waiting for reply

my card no is [protected]. when card insert in the mobile mobile is not properly. you call me on [protected]

Please send my PUK code Mobile Number [protected]

I call at airtel customer care @ 121,but no body answer me on this call. I'm disagree about the airtel service. My contact no. is [protected].and plz activate my gprs.

I call many times at airtel customer care @121 for convert my plan to normal plan, but nobody gave me satisfied answer. Currently, my normal plan is convert into other plan in which Rs. 1.50 deduct daily from my account. This process has been going on for approximately two to three weeks. Sir I kindly request that please you convert my plan as to normal plan. I hope that you will convert this and give me an satisfied reply. My number is [protected].

main gandu hoon meri gand lelo jaldi reply karo

i have bought a new airtel sim so it cannot start now..... what i doing it's sim is Rs.35 by muskan pack...

plese send the puk code of mobile no.

I have purchage a new nokia mobile with air tel connection. I am received daily more then 10 sms (sports news) by air tel network. they will deduccted blance my account sevrel time I will call air tel customercare but nobody resposding. that is a prepaid connection no. is [protected].
kindly sugest me if i am change network. I want to you your reply one and two day.s some body call.


k.s. Negi

Dear Sir / Madam,

My Mobile NO :- [protected]

I want to information about my sim purches
after the all incoming or outgoing number
infomrtion. I am very need ful this informtion
please reply me.


Thanking You.

i am using airtel-prepaid connection.
i have been getting an offer of std call rates at a cost of re 1/- and rs .50/- paise per call with a monthly extra recharge of rs 90/- along with normal monthly recharge since 6 months upto last month but i don't know what happened to this scheme for this time.
The messages am getting while trying to recharging with rs 90/-prompting that recharge not successful.
Right now am charging at re2/- per std call, local call at re 1.50/-
i am facing very uncomfortable with this sudden abruption in this scheme and requesting you people to activate that offer to mine also.
i would like to see a better reponse and better favour for me.

I've bought new nokia 6233 in 15th July 2007, However I inserted my Airtel sim card in Cell, it was asked me to save the settings for Airtel Live!, about which i was aware and saved the settings. After some days i have used Nokia Product Catalog Application which connects to nokia sight in background and as per my knowledge about airtel live it will charge me if i downlad anything from airtel live and no accecss to other site will be available. i was wondered when i got accessess to other free wap site like tagtag.com, geocities.com, etc.
i started access to those sites, after some days when bill got generated, i didn't found any charge for any access to wap sites.
But now for my October's Bill when used this service they have charged me about 2800/- for using Googlesearch. when i asked to customer center they replied me that I have used googlesearch from airtellive wap site. for which browsing and downliding charges are applicable.
I told them that i didn't ever used that wap site from airtel live, it was in my bookmarks which i've made from tagtag.com. and i didn't got any intimation about googlesearch charges prior to the services are allotted. so how could i pay the bill for googlesearch charge. if it could know prior to use then any common man will avoid to use it. because there is option to go for NOP service for which it will charge only 5 Rs. for whole day.
I have requested customer service that please start my outgoing facility which you have barred since 20 days. and explained all the things happened with me. even though they are telling me that I have to pay the bill.
This is really reduculous.
I am making this complaints in hope i'll get the justice of fare.

Thanks & Regards,
Bala Reddy,

I have been calling to 121 since last 5 days to convert my prepaid connection into postpaid.But i am not able to have a word with the customer care executive.Also i dont have other Airtel number to whom i could contact.This is quite bad service they are providing.

Hi Team,
In the recent times your services are pathetic infact pathetic is an under statement. My no. is [protected] and I reside in B'lore. A month before I faced a very strange problem, my incoming calls were barred and my out going messages were stopped without any reason. After trying several times through your god 'dam IVR, I spoke with one of your associate and a so called supervisor who promised to resolve the issue and give me a call by another 15 minutes, but I did not receive any calls from anybody till date. After somedays I was able to receive calls but my messages are still barred. If somebody is reading this mail from Airtel could u please improve ur services and be a bit commited towards ur work. I have been using ur services from the past 4 yrs and I never encountered such problems. Hence plz guys be a bit more proactive and please give me a number where I can speak with a CSR, your IVR sucks!!!!

Thanks,
Dib

The airtel customer care is as bad as it gets ! I'm shifting to another network ASAP. They were supposed to migrate me onto a post-paid scheme 10 days ago. Looks like that isn't happening anytime soon. Firstly their call-center people are clueless about their offers. Then they convice people to take post-paid. Make us run around getting documents. And then they have the nerve to not activate the number !

my cellphone is lost three days back[protected] at 9.00 PM; please block my no.

DEAR SIR,
MY SIM WARRANTY EXPIRED ON 25 NOV 2007. I WANT TO CONTINUE THIS SIM WITH SAME NUMBER. PLEASE TELL ME THAT YOUR RS 110 SCHEME IS VALID FOR ME OR NOT WHICH CONSISIT RS 98 TALKTIME AND ONE YEAR VALIDITY. IF NOT HOW CAN I RECHARGE MY SAME SIM FOR NEXT USE. PLEASE SMS ME ON MY MOBILE. MY MOBILE NO IS [protected]. I SERVED IN ARTILLERY CENTRE NASIK (ARMY). IF YOU HAVE A SPECIAL OFFER WRITE ME PLEASE ON MY EMAIL ADDRESS ie [protected]@REDIFFMAIL.COM AND ALSO SMS ON MY MOBILE NO ie [protected]. I SHALL REMAIN THANKFUL TO YOU FOR THIS.

Airtel......What to say this BBBIIIGGG compney......
Mr sunil Mittal is thing for takeover the foreign compnies BUT Please sir look at ur service localy....
Being ur custmer U disappointed us.......
Worst service....No tower at all .....Being in Pune like i m not having network in baner......its always no connectivity can u imagine....NO CONNECTIVITY IN PUNE.........
Also I m facing the problem in this perticler area (BALEWADI ) I can not call any bsnl mobile in gujarat .
always i have the messege that "There is not valid number"
I hate u AIRTEL>>>>>>>>>>>
U R CHEATER>>>>>>>>>>>>

Hi i am Uday jasing patil in maharashtra dist-sangli my hutch number is-[protected]
My out going and incoming calls are not working. I am not getting any Response from the hutch customer care….. plz help me

Thanking sir……

plz.reply me………..

My alternative cell no-[protected]

My mobile no is [protected].
My problem is that i am not able to contact Call centre in roaming.NOt even on STD no i.e. [protected].
Kindly help me ,I want to set hello tunes.Al services are disabled in roaming like airtel song catcher etc

Required inter connection as early as possible.
Mob no:- [protected] ( I-MATE K-JAM)

Dear Sir,
I m having friends scheme my sim's validity has expired on 09.12.07 i had received two sms one was of Rs.110 recharge with 1 year validity & second of Rs.540 recharge with one yr validity but........................
in both the schemes what is the outgoing call rates WILL MY FRIENDS SCHEME REMAIN AS IT IS ie. ( from 10.00 pm to 8.00 am & 3.00 pm to 5.00 pm A TO A 0.10 paise ) pls let me know as early as possible.

Regards
[protected]@sify.com

Dear Sir,
My Mobile No-[protected]
Few Days Ago My Sim Blocked ,Cause PUK Code Trying 10 Times Above . Then I Complained Airtel Customer Care But No Any Response,So Please Send My PUK Code Immigetly.

Thanks

Dear Sir/Madam,
My Sim Is Blocked Causing Invalid Entry Of PUK Code, So Kindly Send Me My PUK Code,I Alredy Complained It But No Any Response . So I m So Disturbed ,So please Doing This Work Quickly.
My Mobile No.--[protected]

To, Date:[protected]
The Manager Bangalore
Airtel
Bangalore
From,
Madhava
Cell. No. [protected]

Sub: - Regarding Recharge Amount on Cell No [protected]

Sir,
I am holding above airtel prepaid cell for long time. Above cell No having Charged with Rs.999=00 for life time validity very long back. After charging Rs.999=00 if I recharged for any amount, I use to get full talk time of recharged amount. On 10th of November I recharged my cell with Rs 210=00, but I got the talk time only Rs.50=00. Why sudden change in the recharged amount. I given request with you costumer care, request no are [protected], [protected], [protected], [protected] so for no result has come. I kindly request to re fund the balance amount to my account immediately. After submitting my compliant with all sources of Airtel customer care unit, so for no information has received from airtel customer care unit. Now we have consult some legal export take legal action against the airtel for cheating is customer. Matter is most urgent replay immediately
Thanking you

With ref above letter I received the SMS from Airtel to My cell. “Dear Customer your complaint has been resolved, we thank you for feedback and patience Airtel “.
From the above statement Airtel may feel happy, But customer not happy.
When it announce the Rs 999=00 offer for Customer what is terms. Now what is doing by Airtel? I Kindly view this Complaint very seriously send written replay to my mail I.D
With Regards
Madhava

Sir,

My no. is [protected]

I want you to please all your service mesages on my mobile. In the midst of my meetings, i get minimum 2-3 messages from your company in every 20mins. Hence, i need to turn my phone on silent coz of that i miss some of my important phone calls as well.
Hence, please barr all your service messages over my phone as i don't need them at all.

PLEASE do it as soon as possible.
Thanks.

Dear

i want the 256 kbps modem for internet connection

please kindly send me details as soon as possible

santosh ambre
[protected] Pune

Hi,

I have taken a SIM card (no[protected]) , on 2nd of December and duly submitted required documents at Nigidi.
But still the phone number is not activated. This is very bad service I have came across.
I don't think it would take 12 days to activate one prepaid connection.

please activate my connection as soon as possible. If you can not do it let me know I will go for some Better Network other than Airtel.

I am really disappointed with your service.

Thanks & Regards,
Satyanarayana Pasupuleti

i am having a no.o[censored]rs but i must say its disgusting,i am having balance problem from the past 4 days it's just keep depreciating,and the problem is, i am not making that much calls...i am giving you this comment coz i am really annoyed...i hope you will contact me..!

i forgot my no. is [protected]....

shailesh

sir i am airtel coustmer i have taken airtel prepaid card sangali before 2 year.but last two month i have suffered problem of network.from 15 days i am try contact coustmer but nobady respondig even my massage also does not send.i m totally unhappy.my balence also deducted.airtel service totally worst and bao one.my coll no. is [protected]

Dear sirs,

I am using airtel prepaid connection (airtel friends/Maharashtra circle) (No: [protected]). Yesterday 1 jan. I sent about 10-12 sms, but my account balance is deducted by about 25-30 INR. I had received message 4-5 times saying ur account balance is deducted by INR 2, but actually the balance is deducted by more than Rs. 2.
Also I made call to my airtel friend after 10PM (call duration = 19 mins) which cost me about Rs. 5:50 insted of Rs 1:90.
I am not able to contact customer care from here (Mumbai). Also few days unnecessarily my balance is deducted by Rs. 30.
Please give reason for such poor service!

Regards,
Sanket

I have request for activate my service since 10 days before but still my service is not activated. I also talking with ur customer service center more than 20 times but they do not very small thing . I thing airtel have lots of money and they did not want to more money. Airtel provide very poor and ridiculous service. I am very frustrate

My cell no is [protected] airtel mumbai

Every month rs.99 have been cutfrom my account for the charges of portfolio managment . tis services have been deactivated 05 mnyhs. backi have been talking to last 04 mths about the same . 01 mnhth . they refunded the rs.99 after that every mnhth. the amt. is again deducted . for last 04 . i talked to mr raj mr sandeeop. mr. amog who all said that the amt. has been wrongly cut. and the money will be refunded in 24. hrs . since no money was refunded i spoke to mr pankaj today who rudely cut my CONVERSATATION

The customer care is pathietic
Ihave been punished for the sins i have not commited
I hope something works to solve my problem

Dr. Mukund. Velapurkar

dear sir,
am also 1 o[censored]r custmer using no:- [protected] ,but nwadayz airtell live is not connecting in my no. jst loading forever..

airtel is [censored] madarchot service,
and cst care employs are useless,
airtel mother , looters
up your mother

Dear sir/madam,
I repeatedly complained to customer care executives scince last 3 months to stop my Gprs fascility and not to deduct money 299/month unecessarily in a careless manner.But no action is being taken rather I'm wrongly persuaded that my complain has been taken and no further mistake will be happened. this Farse has been continuing since last 3 months. Please consider my case immediately and refund my money. Otherwise I'll take Help of Consumer forum. I'm from bhubaneswar (Orissa ). Some of the customer care executive names are, Mr.Sambit, Miss.smita etc.They were also Blocked my Sim to receive this complain.

I have talked with several customer care executive but non of them can give me proper information. They are hopeless with their english. They just try to hung up the call as early as possible. Even if you try to talk to thier supervisor, you are never transfered to them instead you are kept on line in the routing system untill you disconnect it.
Now i want to change my hello tunes with a song by Richard Marx but dont get that choice from nowhere, i have checked on the net as well. Tried all the ways possible but with no solution.
The msg that we get for recharge often doesnt have proper information regarding the balance that we would get. I'm extremely disappointed with the customer service. Now the Govt. should take this matter seriously to ensure proper service is provided to customers and they are not cheated by the companies.

Hi

One week before My mother's Cell was stolen, No . was [protected] it was on the name of Shobha D. Kadam.
please Stop service to this no.

Pls. do the needful

regards
Manisha

bade sharm ki baat hai ke main india ke saab se bade network ka customer hu. iten baar complaint karne par bhi koi jawabdari naam ki chiz nahi hai in caal center walo ke paas haad hoti hai kisi baat ki.
karne par 24 hrs me aap ki servi.activ.kardenge us ke baad kya hu bhaad me gaya mere pass 5-6 ref no.hai par abtak us par koi step nahi hui hai isee saf pata chalta hai ke air tel wale companey ko kitna duba rahe hai.
agar jayada janna hai to mera no.[protected] ko check karo
sab pata chal jaynga.
aur jara si bhi sharm hongi to mere ko contec karna .
kunki main to thak gaya hu ap jaise faltu,aur kamchor logo se baat karke.

Airtel — Service Bared (bcoz of Airtel employee's Irresponsibility)

My no. got Bared before 3 weeks , they said address verification problem. but no one is coming for Address verification

I meet Wth executives thrice at splended towers Hyd office named
Mr Feroz , Mrs rekha , Mrs Padma . Also called at coustomer care

But Still in problem . Is there any coustomer Forum Where i can complain aginst Airtel

sir my no. is [protected] delhi..my money is now deducting every week 15 rs..so plz check my problem

Dear Sir,
I bought a new sim of airtel prepaid on 26 oct. 2007 and got Rs. 350 but due to my exam from 8th nov. i switch of my airtel no. and then on 24 dec. again i used this number i got only 16 paisa in my balance and even customer care do not tell me how my balance is deducted i also got validity of one year on this but where is my balance gone even airtel customer care don't give me most of the time they disconnect my call and every time they give me the request no. and told that call us after 5 days my last complain no. is [protected] i m really suck off with the services of airtel . pls let me know how to solve this problem how can i get my money back...is there is any other way where can i approach i did not knw plz. help me
My contact no. is
Sunil [protected]
sandeep [protected]
Thanks

hi am using a goan airtel sim ([protected]) for last 2 years. Am very happy wit de network coverage your company is giving.Now am in kerala (kottayam) am in roaming but am not getting incoming calls from today[protected] morning . I have enough balance in my mobile .I called up your customer care but thier response was not good. i called 3 times today and every time they are telling that they will provide information within 3 hours on one alternate num but am not getting any call .I am dealing with a bussiness so i want my problem to be fixed as earlier as possible .I am getting kerala customer care and most funny thing is tat when i called upon the customer care at around 7"o clock one customer care executive told that he will give phone num of "goa customer care" and i have to call them to fix the problem . What is this? is this the response of a multinational company......? so please fix my problem .you can contact me at [protected], [protected]

without any intimation, AIrtel Services Says,Registration Fails.
My Contact No-91+[protected]

i bought airtel prepaid
number is [protected]. it was disconnected with in two days stating verification falied
despite giving all proofs the connection is still dead
though promised it will start in 48 hours
over 4 days are gone by and no trace of connectivity yet
some customer service this is worst treatment ever by cell company

sir i request you i had this number [protected]. but i was not using.
but i want to this number [protected] use. that's way you have to this number on.please help me.
thanks
alt. number. [protected]

OUR INTERNET CONNECTION NOT WORKING SINCE 23/02/2008 AT 13.00 TILLDATE NOT WORKING [protected]

Sir,

We would like to advertise among your customers in Sangli. How can I get mobile numbers for Sangli? We shall contact them through SMS / Call phones.

Regards
[protected]@yahoo.com

I HAVING HELLOTUNES SERVICE .BEFORE 6 DAYS MY HELLO TUNES BY DEFAULT CHANGE AND CUSTOMER CARE 121 SEND ME A MSG AND MY BALANCE -10 RS (MONEY WILL DEDEUCT) . I HAVE ALREADY COMPLAINT IN CUSTOMER CARE IN THREE TIMES ,THEY ALWAY SAYS (SIR 24 GHANTE ME APKA BALANCE AUR APKI HELLO TUNE WAPIS MIL JAYEGI ) BUT TILL NOW 96 HOURS GONE AND THEY GIVE ME ONLY COMPLAINT NO EVERY TIME ...PLZ HELP IN THIS ISSUE ...
MY MOBIL NO ..[protected] AND COMPALAINT NO .1-[protected] ,2- [protected] ,3- [protected]

Sir
My telephone land line No.[protected].I made the complint for no dial tone to my telephone on21.2.09 under yur No.399181 and 3991816 Till to-day the phone is not working.No body has attended the fault so far.
The internet in the connection was not working for 20 days as the cable problem in undergound cable at Egipt. This was the informstion given by your cust.care executive. Now my telephone is not working.
The bill fot the month Mar08 received . The monthly charges is noted as Rs.999-00 Which is not correct. The internet was not working in my net for the past 20 days. How and Why yu have charged Rs.999-00 as monthly charges.
Please dedect the carge Rs999-00 from the bill for March08. to enable me to pay the bill.
Your immediate action is requested.
Venugopal.

Dear Sir

I am having vodafone connection(post paid) no. [protected] This is my official connection provided by my company.

Approx. from the last one year I am getting Airtel bill on my cell phone (on vodafone)

I am not having any connection mobile as well as landline nor broadband from AirTel Still I am getting bill on my vodafone no.

Several time I have made complaint to your call centre whenever I received

call from call centre.
But They have told someone else have mentioned my no. as alternative contact no.

Please rectify this problem.

Please contact me for any clarifiction

When i complain to activate my airtel gprs,there will be not action to take my complain.i am trouble for that cause in last 1 week.please solve my problem.my no is [protected].

Dear sir,
when i complain in airtel customer care to activate my airtel gprs,they will be not action in that case.i am trouble in for that case at last 1 week.please solve my problem.my no is [protected].

Please call me no [protected]

CUSTOMER CARE ??????

DO YOU REALLY CARE ????

I GUESS YOUR CUSTOMER CARE OFFICER'S ARE TOO MUCH BUSY IN CARING THEIR CUSTOMERS.

FROM 2 DAYS I AM CALLING AIRTEL CUSTOMER CARE NUMBER, BUT AGAIN HARD LUCK...AS THOSE PEOPLE ARE REALLY BUSY IN CARING .....UNFORTUNATELY NOT A SINGLE PERSON TO CARE FOR MY ISSUE.

REALLY FRUSTRATING !!!!!!!!!!!!!!!

I KNOW CARING IS THE MAIN ESSENCE OF ANY CUSTOMER CARE ....BUT PLEASE CARE FOR ALL OF YOUR CUSTOMERS...........

TELL ME ONE TRUTH...IS THIS MAIL OF MINE GONNA ANY EFFECT ??? OR YOU PEOPLE ALSO ARE BUSY IN CARING SOME IMPORTANT MAILS ???????

I DONNO Y I AM WASITING MY TIME AND ENERGY.....COMMON SPEAK UP PEOPLE ...THIS IS THE SECOND MONTH OF MY AIRTEL SERVICE.

PLEASE ASK YOUR CUSTOMER CARE TO CARE FOR ME.

REGARDS,
PRADEEP SHARMA
[protected]

" My appolozise for writing this mail in block letters. But please by this atleast you cna imagin how frsutrated i am"

Respected Sir / Madam,

We are using Airtel connection wide mobile no . [protected] & [protected] since last 5 months. From last two months Rs.90/- was deducted as a HELLO tune without any intimation. We don't wants to continue this service. I call at airtel customer care @ 121,but no body answer me on this call. I'm disagree about the airtel service wide reference no. is [protected]. This is quite bad service they are providing.

This is really reduculous.
I am making this complaints in hope i'll get the justice of fare.
My Mobile NO :- [protected]


Thanks

i have already submited all tese documents, but my connection was disconnected.
your service is very very bad service comapre to another srcices.

i just want 020-[protected] this airtel customers name plz

Hai Sir,this is saleem malik from Andhra...my number is [protected]..I am getting Frequent calls from [protected]...but not responding to me..Iam getting much disturbance from this num...please send me the details of this number as soon as possible....

hope to have a quick responce from U...
with regards:
Saleem malik.

my mobil no [protected] and [protected] from two to three month airtail HELLO TUNE dedect 90 to 120 rs withot any activation of hell tune and in costmor care no one can action .last reequest reference no is [protected] in costmer care .I THINK SOME ONE IN YOUR GROUP .WHO CAN DONE THIS TYPE BAD ACTIVITES. PLEASE LOOK IN THIS MATTER. OTHER WISE AIRE TAIL REPUTETION GOING DOWN AND DOWN. WE ARE GOING TOP LEVEL BECAUSE IN OUR VILLAGE MANY COMLIN OF THIS TIPE OF AIR TAIL HELLO TUNE. NOBADY CONSIDER OUR COMLAIN.I HOPE THIS COMLAIN GO TO APPROPRIAT PLACE AT AHEMDABAD.PL. HELP.

THANKS

VIJAY

Hi I am fully agree with you guys , the AIRTEL service in PUNE is realy Pathetic .
i am also using AIRTEL from last 2 yrs , and complaing for their pathetic network .
but they are like sleeping elephant they are least bother about their network service . whetever they are showing in TV ads are totaly wrong its just Oposit , their network neither work in hill nor in city.

hai,
my cell no - [protected]( prepaid , one year validity)
on 14 i made a topup of 125 RS through E-recharge in chennai at 20:34 hrs but nothing has been deposited...... the dealer said he has received the transaction id[protected] ...but still now my balance is not updated , i am in bangalore right now .... and ur customer care no 121 doesn't have a complaint option only...
what am i supposed to do
pls respond.

Dear Sir,
I am having one airtel prepaid connection [protected] for lifetime validity but Airtel had stopped its operation without giving any reason kindly advice me for my next step

sir i am airtel coustmer i have taken airtel LAPU sim card.but last few days my mobile is given the massege REJECTED SIM I have talked with several customer care executive and all distibuter and delears also but non of them can give me proper information. to main kya karu sim ko fake du kya.
please please please please
take a action and give me the reply my contact no is [protected]

sir my preoblem is this number [protected] is name and address

given by me

sir

my mobil number is [protected] this number are calling to other mobile to callreat dowen to 2Rsand 30 pisa so plz send me your mail and reqvest the camplint

sir/madam
My sim is barred even after submitting the document well in time 3times to the nearest call center in pune at bustand
before the sim was barred now is barred when will it be started and whats the problem
my cell no [protected]

Hi India's nonsense airtel employees, take seriously my words .i have complained above 10 times in costomer care and 2 times in vega centre about my problem.My problem is the STD calls deducted Rs 2.65 instead of Rs.2
because I have sim validity till 22 may 2008 with RS 2 std and Rs 1 local calls.so generally it shoud deduct Rs 2

Plz give me reply ...
Prahallad Panda
[protected]

This is to inform you that we have registered for an internet connection in my house in Mylapore, Chennai on last Friday (21 st March). We were told that we will get it by Wednesday but we have not got the connection yet. Our registration # is ch-660588. Yesterday i called helpline and was told that i will get it by evening (29th March). But nothing happens. Today again i have given the complaint. Complaint #is :5130622.

We thought your service will be good and opted for connection. But it seems your service is so poor and the person who is in charge is very irresponsible that he does not attend his mobile to answer or else say will do it today and does nothing. We are helpless. We feel so bad that we think of getting internet connection other than airtel.

So please kindly do the needful for us to get the connection by tomorrow at least. Otherwise please inform us about your problem so that we can opt for other service.

airtel service is as rediculous as it`s customer service guys english i literally have to run all around my house in search for proper range i`ve been using airtel from the past 4years it`s useless just for the sake of not changin my no. i`m stuck to it.Call up their customer service and they abuse u.i think they r recruited for not knowing english with a good diction over abuses.i`l drag this stupid telecom company to consumer court one day

I have closed my postpaid Airtel no 15 months ago due to rediculas service and paid all outstanding bills. but still i m recieving airtel bills for my not working no [protected].

Sir please my number all promotional communication start please give me sms

It is ridiculous to say that your customer care people behaves in such a manner that, customers are beggars. I am having 2 airtel connections [protected] & [protected] and also having net connection through your gprs. Anyway kindly give me the details of my Mob. No. [protected] for the last 2 months, i.e. from Feb. 2008 to till date. After getting the details I will come back to you with my complaints, since I have already told your customer care people several times. Awaiting your reply at the earliest. Yours Nilakantan Krishnaswamy.

Subject : Misuse of Govt. documents by Airtel.

I am central Govt. servant employed under Ministry of Defence. I purchased SIM under Govt. offer from Airtel and submitted my service ID proof, a photo & Address proof. I was allotted Mobile number [protected] & SIM no.[protected]. It was purchased for Rs.600/- from Mr. Sandeep Sharma, one of the distributor of Airtel SIM cards. He used to come at Ordnance Estate, Ambernath to sell the same. His phone number is [protected].
On 18.03.2008 I came to know from my wife that Mr. Sachin of Airtel/ Vitthalwadi branch visited my house for documents verification. During verification my wife was shocked to know that 20 SIM cards were registered on basis of documents submitted by me. In fact I am having only one SIM card with mobile number [protected].
I would like to confirm that whether there is any branch of Airtel at Vitthalwadi & Mr. Sachin is employed in the aforesaid branch?
As for as aforesaid matter is concerned I request your good self to immediately block other unauthorized SIM cards issued on basis of my documents as the same can be used by anti-social elements which will result in unnecessary suffering to me.
It further intimated to you that the same has been reported to nearest police station for necessary action against all concerned peoples.
In this connection On 31.03.2008 I visited Airtel relationship office at Dombivali & Peninsula Chamber, Lower Parel. Where I disclosed this matter to staff, who instead of guiding me properly asked to move to back office at Lower Parel. After reaching there I aware them my aforesaid problem and asked for blocking other unauthorized connections given on basis of my govt. documents. They flatly refused to help me. However, after insisting to meet the manager to know whereabouts of my documents they again misguided me by saying that back office is at Malad whereas when I spoke to the manager, he told the back office is at Vashi where they store all documents of customers. He also assured me that I had only one connection & no other phone connections are allotted to me.
To my surprise I came to know that on same day i.e. from 31.03.2008 itself my phone connection was disconnected without any legitimate ground. I had suffered a lot because of this problem & it’s a clear case of consumer harassment. I convey the authority of Bharati Airtel to trace out my documents & block other 20 connections which were activated on basis of aforesaid documents. Further it is also demanded to establish my connection which was disconnected on 31.03.2008 for no reason, till 15th April, 2008. Failing which I would be compelled to lodge a complaint at consumer court.
Kindly intimate the corrective action taken by you in this matter on following address & e-mail ID.





Date : 09.04.2008 (MILIND L. SHEDGE)
hindi.[protected]@rediffmail.com

i have airtel prepaid sim card. it was block thaen waht i do?

dear sir/madam
i am s krishna achary this is my mobile no [protected] please send the mobile bill for the month of 27feb-27mar please send the mobile bill immediatly for the mail address ([protected]@yahoo.co.in) please send bill immediatly

dear sir/madam
i am s krishna achary this is my mobile no [protected] please send the mobile bill for the month of 27feb-27mar please send the mobile bill immediatly for the mail address ([protected]@yahoo.co.in) please send bill immediatly

my no is [protected]. my problem is i am not able to call from my home. iam not getting network in my home. i have given complaint about this. display showing '' searching '' so plz do the needful. thanks

dear sir
i have a 25 rs. recharge cupan .i doing recharge but this time not recharge in my mobile . i called your customer care & talked him . but they not solve my problem after that if not recharge my boucher. i diconnect this connection . my no is [protected]

I am customer of Bharati-AirTel

Mr. MAHESH PANDURANG KHARDEKAR
BHOSARI, PUNE
MO. NO. [protected]

CUTTING AMOUNT DETAILS
DATE 22.04.2008 VAS PACK RS 30
DATE 29.04.2008 MISSED CALL ALERT RS 15

DOCKET N[protected] ON DATED 22.04.2008 TIME 7.09 PM

Above mentioned scheme is started by you forcefully
which is not required me.
So please refund my amount Rs.45/- imediatly today
oterwise I am going to consumer forum.

thanking you
MAHESH PANDURANG KHARDEKAR

My sim has been block it is asking for puk. My contact number is[protected]
Registered under the name of sudarshan kulkarni
Address proof is Ambhruni (bunglow)opp to fatima high school subhas nagar belvali road badlapur (w)
Date of birth is 22/ 07/1984 this is proof .PLz send me a puk code on email id [protected]@yahoo.co.in then i can start mobile plz it is very urgent for me

i want to new brodband connection use in residential purpose..so plz send me some enquiry..

Dear Sir,

My mobile no is [protected].

Please stop delivery of service messeges.
i am really irritate by this.kind request for you pls stop sending service sms on my mobile no.


regards,

shivlal dhembre

Someone took my mobile and pretended to make a call and ran off with it. My mobile number is[protected]. Please, stop this number from use. It is stolen. It has air time worth R400.

Check your records I use a lot of air time to call home in Africa.

Bad

hi, my friend nitin have a airtel prepaid service in his mobile. before some days his mobile was stolen.I heard that if we give emia no. of mobile to airtel office, they will traced the mobile. Is it true?and if yes then what we have to do?

dear sir/mam,

i want to join the c.c(cutomers care )services for helping customers so pls be thankfull to me & send some job oppurtunities in pune to my email([protected]@yahoo.com )i waiting for u r reply
thanking u,
amol ingale

i have send mail for knowking the increase the validity for 1 year but till not receive any email so please send me email and give detail information for how much amount pay for increase the validity for 1 year

hi im bipin prajapati from shriji mobile santrampur panchmahal 389260 gujrat india mo=[protected]

hello,
This is in regards to mobile nos. [protected] and [protected] my name Samuel Singh. In the beginning of the month April2008 one mr.Shaillendra Mobile # [protected] an airtel sales rep came to my workshop and asked if i would like to get airtel post paid connection. After getting to know the good points abt having an post paid connection I accepted it. Ialso got one sim extra. Mr.Shailendra came home and got me to fill up all the required documents also took all the necessary photocopys of ID proof. Checked the original for verification. Second week of April Airtel couriered us two packages containing welcome to airtel booklet and sims. i am using airtel services since then.i received both the bills first week of May. I paid the bills by cheque. On the 8th of May our outgoings were blocked. When i contacted cust care they told me they havent received any documents which is why they have disconnected the line. After a long arguement over the phone and speaking to floor supervisor Nilesh our phones were activated only to get deactivated again on the 13th of May. This time there was no outgoing or incoming. Again i contacted cust care spoke to supervisor Zubaida Shaikh she told me there is nothing she can do and we have to submit documents again. So I went and submitted the documents at the Airtel outlet at Akurdi. After 48 hours and constant follow up with Rep in Akurdi Airtel outlet our line got activated.
Its 23rd of may and again our lines are deactivated, reason documents have not been sumbitted. Again a long arguement with customer care and the connection is fine. I called cust care after the problem was resolved to ask whether history will repeat."will my connection be disconnected again after a couple of days??" cust care says "yes" systems still show ur documents havent been submitted if we dont get it in another 48 hours we will disconnected your connection. I thank all the customer care reps. viz Ganesh, Javed, Hussain and many more!!! also the once who released the call when i was still speaking.
Thats my story with AIRTEL!!!...
Samuel Singh

hello,
This is in regards to mobile nos. [protected] and [protected] in the name of Mr. Samuel Singh. In the beginning of the month April2008 one mr.Shaillendra Mobile # [protected] an airtel sales rep came to my dad's workshop and asked if he would like to get airtel post paid connection. After getting to know the good points abt having an post paid connection my dad accepted it. He also got one sim extra. Mr.Shailendra came home and got my dad to fill up all the required documents also took all the necessary photocopys of ID proof. Checked the original for verification. Second week of April Airtel couriered us two packages containing welcome to airtel booklet and sims. My dad and me were using airtel services since then.We received our first bill first week of May. My dad paid the bills by cheque. On the 8th of May our outgoings were blocked. When i contacted cust care they told me they havent received any documents which is why they have disconnected the line. After a long arguement over the phone and speaking to floor supervisor Nilesh our phones were activated only to get deactivated again on the 13th of May. This time there was no outgoing or incoming. Again i contacted cust care spoke to supervisor Zubaida Shaikh she told me there is nothing she can do and we have to submit documents again. So my dad went and submitted the documents at the Airtel outlet at Akurdi. After 48 hours and constant follow up with Rep in Akurdi Airtel outlet our line got activated.
Its 23rd of may and again our lines are deactivated, reason documents have not been sumbitted. Again a long arguement with customer care and the connection is fine. I called cust care after the problem was resolved to ask whether history will repeat."will my connection be disconnected again after a couple of days??" cust care says "yes" systems still show ur documents havent been submitted if we dont get it in another 48 hours we will disconnected your connection. I thank all the customer care reps. viz Ganesh, Javed, Hussain and many more!!! also the once who released the call when i was still speaking.
Thats my story with AIRTEL!!!...
Zeena Singh

dear sir m cutmer with your company last 2 years have recharge 1 year with Rs 333 and get vality for 1 year last 1 year many time deducted balnce for caller tune, and other service without any information ( when call to custmer care reply will be said that you have offer this serveice) but we are not want any other furher facilities with you have not satified with your serviece last 14 days not any information and requirement your company deducted Rs 14 per week ( pl credit me Rs 28 ) my mobile no: [protected]
i stricly inform to you that pls dont cutting any balane and do the need ful in this matter
i have forwared this mail to minstiry of telecom if any response not get to me from you have take legal action with your comapnay

Dear sir,
My cell no [protected] not responding any incomming call. Always outoff coverage area. My is use of it. Pl do something. I already resigistered my complaint to u r customer care, 3 days before.

waiting for ur favorable reply on my cell.

Regards
gajanan

hi this is madhavi . c my no is [protected] prepaid, i had Rs300 in currency in mob, but without my concern the balence have come down to Rs-30. when i consulted the The Big AirTel office in bangalore they said i have dounloaded ring tunes for 385 days, just impossible they have cheated me without my knowledge they did it plz let me how to revert my money .. thanks in advance

hi, I want some information of air tel But u r phone line may be disconnected. so I am very upset for Ur customer care site. call line no.[protected] please check this line if problem this line clear it if not try to attend customer call.



Thank u

Pathetic !!!

Most horrible customer service till date, my balance automatically deducted by rupees 150/day. Customer care representatives ohhhh god, atrocious neither the speak English nor they understand. Pathetic language used over the phone, representative hung-up a lot of times, representative did not even listen to me and said, “ Thank you for calling airtel and you have a pleasant day.” . I would never recommend airtel to anyone.

my mobile no. [protected], mr sanchit kulkarni from solapur complent number of times to customer care as well as to the retail outlet of solapur named as digital communication but my problem is not solved yet. the problem i am facing is about 1 & 1/2 yrs.
the problem is about the missed call aleart that is not responding the error is this no. does not exist, the charges are applicable to me for every months plz check and reply to me,

thanks
for better services


sanchit kulkarni
[protected]

Dear sir/mam,

I am customer of yours, my mobile number is [protected]. This line has been activated on 12/05/08. For my personal reason I could not able to use the same. Kindly activate my line as soon as possible.

WITH REGARDS,


M.YUVARAJ.

hi
i have an airtel connection normal but i want to convert it into as a freindz plan. i want to know to know does it happens can i convert this way

I have purchase a mobile sim and submited all relevant document after 4 months my mobile outgoing services is stopped. your representative said no document found I have resubmitted all document on 25.06.08 at Jhansi Office, but my no. is not working please start my out going services as early as possible or inform me we are not able to provide you service I will change my sim with other service provider.

Mobile No. [protected]

Resp. Sir

I'm Mr. S.B. Kapase. ([protected]) from Solapur. Already I've submitted the required documents & I've receipt SMS from Airtel that 'U'r Documents have received'.

But at from today dt:24-Jun-08 from 02:00 pm my phones Incoming & Outgoing facility had stopped by AirTel & It is dangerous that after receiving the documents you are stopping the same. I'm working in a big Hospital and due to disconnection I'v suffered from many problems, I cant attend the critical situation & who is responsible for this.

Resp. Sir

I'm Mr. S.B. Kapase. ([protected]) from Solapur. Already I've submitted the required documents & I've receipt SMS from Airtel that 'U'r Documents have received'.

But at from today dt:24-Jun-08 from 02:00 pm my phones Incoming & Outgoing facility had stopped by AirTel & It is dangerous that after receiving the documents you are stopping the same. I'm working in a big Hospital and due to disconnection I'v suffered from many problems, I cant attend the critical situation & who is responsible for this.

Plz! Check.

Thanks

HI,


MY MOBILE NO-[protected].
I HAVE TAKEN A DUPLICATE SIM CARD ON 26-JUNE AND DULY SUBMITE REQUIRED DOCUMENTS AT BAHADURGARH.BUT STEEL THA NUMBE NOT ACTIVATED.THIS IS A VERY BAD SERVICE I HAVE COME ACROOS.
PLEASE ACTIVATE MY CONNECTIONE SOON AS POSSIBEL.IF YOU CANE NOT DO IT LET ME KNOW I WILL GO FOR SOME BETTER NETWORK OTHER THEN AIRTEL.I AM REALLY DISAPOINTED WITH YOUR SERVICE.
THANKES AND REGAREDS
HARDEEP GULIA

mera mo no is [protected], and this no very problume from one month to call another no, pls jaldi is no ko thik kijayo???????????

Hey i am a customer of bihar airtel region.My brother have had a connection whose no. is [protected] but after activation of 1 weak it has been barred.Again i have submitted redocuments on 21.03.08 but not started it till now.So what we can do!

Sir/Maidam.I respected to you.As per requirement for the my home and land avaliable in any time at bihar state of munger district...i wating for reply and comments.My personal details given below-ROHIT SHARMA.CONTACT NO[protected],[protected],[protected], [protected], [protected]

mere pitaji ka ak accident me 27february2007 ko denhant hogya jis ke karan mai ne office se contact kia agreement tranfer ke lia . office jis tarah batata gya mai kerta gya aur august me transfer bhi ho gya per mera rent abhi tak clear nahi hua jis ke karan maine 13february ko legal notice kerwa dia. 16 april ko office se call kerke mujhe Patna bulwaya gya jub mai waha pahuncha to padadhikarigun mujh se ladai kerne lage aur jalalat ka inteha kerdia unlogo ne mere sath bato ke dauran ak padadhikari mahodai ne yah accept bhi kia ki mera koi bhi official agreement nahi hai . jiska ka sound clip mere pas hai . jub airtel ka official agreement samapt ho chuka hai to kya hoga ? unlogo ne mujhe baed me yah aswasan bhi dia ki ager 10 dino me aap ka masla clear nahi hota hai to aap tower ko bund kerdain.mai akhri bar prarthna ker rahu ki mere sath insaf kia jai .

In Bihar & Jharkhand circle Airtel is providing most BAKVAAS services on earth

Dear sir,
on monday evening 28/07/08 i have requested in the customer care to send gprs settings on my phone to use internet but there is no responce from the customer care till now on my phone.time has crossed over 48 hrs. but there is no response of my request.i have sufficient balance for the gprs connection.i am from muzaffarpur bihar.my phone no. is [protected].
so, sir i request you to kindly take necessary action and enable the gprs settings on my phone.

sir i am airtel customer .my phone number is [protected].and my location is samastipur bihar.i want draw ur attention towards my major problem that i am using gprs(mobile office) from 5 months but from 2 months gprs is not working in my area .but in some area of samastipur gprs is working .for this i had complaint 5-6 times but still no action is taken by airtel.so i want to tell that if airtel is not able to solve this problemthen i will cut my number.and customer care num 121 is also close on my number.

ihad also complaint u to take proper attention towards my problem but still no action is taken from ur side.i am very upset with the performance of airtel in bihar.so i kindly u to take immediate proper action toward my problem

MY ADVISE FOR AIRTEL :WHY YOU ARE MISUSEING PUBLIC MONEY ON THE NAME OF YOUR CUSTOMER CARE SERVICE . IT IS COMPLETLY USELESS FOR CUSTOMER. NO ANY ASSISTANCE WOULD BE GIVEN FROM YOUR CUSTOMER CARE .

AirTel — GPRS not working at my location

Respected customer care,
I Mr. Sikandarkhan, using airtel GPRS internet from last 3-4 years. But now there is problem I am phasing in Airtel GPRS at my home location. When I am using internet at my office location or other location except my home, internet works. But at my home location its not working. So what is problem at my home location. My home location details is as under :
Country : India
State : Maharashtra
City : Aurangabad
Address : Kailash Nagar
So I request to Airtel customer care, please resolve this problem as early as possible so that I can use internet on my mobile as well as on my pc at my home.

Thanking you

Yours

Pathan Sikandarkhan
Mobile No. [protected]

why some time balance cuted

I hv activated bihar airtelgprs(30 paisa/50 kb).bt it's not works in roaming whereas my other frnds works.it writes 'packet data connection is not availble' and 'link not available'.my gprs is activated.i have checked it a lot of time.

Mera no. [protected] hai. Is per GPRS ka speed very slow hai. Is ka speed ko jyada karen.

Dear sir,
I am a user of Airtel Bihar network, last month I have submitted my request for the use of Airtel office but unfortunately, till naw, I couldn't received the settings. Last week I came Uttra Pradesh. I wanted to know that there is any possibility to get the gprs settings for the use of mobile office.
My mob. no:-[protected]

Dear sir, i m ur customer since decades. Sir previously i was using 249 rs/month unlimited gprs plan. That was pretty well. Bt nw there is 30p/50kb scheme, that sucks. Sir i want any unlimited gprs plan coz i also use that on my laptop. Sir my number is [protected] and i m from Bhagalpur{BIHAR}
~PLEASE RESPOND~

dear sir i m ur cus.. please see my network gopalganj saryakhtiyar pin 841427 tower no any time

My gprs is not work.

Now how many rupees occurs in the reach rage in this time i want to all kind of information about the bihar atrial user.ALL LIFE TIME FUNCTION WITH PLAN IN THIS TIME .

WITH SOME INTERN ATE FUNCTION ALSO INCLUDING GARS FUNCTION.

Sir my sister mobile no. is [protected] was stolen on 8.03.2010
FIR IN CHAPRA BHAGWAN BAZAR POLICE STATION 09.03.2010

SO PLEASE CLOSE MY SISTER SIM ([protected]) BECAUSE ANY ONE YOUSED IT WRONGLY

Please do with needfull

sanjay

My Self sanjeev, My cont no- [protected], i am facing problem with this no from 26 fab, I have complaint customercare and they always give the time but still problem is not done and agin they have given me time


plz do needful
sanjeev

yes u r right

Does this completeness works, because Airtel give us 14000 Rs bill for the only 7 days. Is it possible?

I am facing the same issue of an old disconnected number which i had settled in with airtel. Now I am threatened with a court case !!!
Terrible... I hope you found a way out of it. I still have not.

i am sohel jariwala.mo [protected] date[protected].i am not any call affter 11.00pm any airtel mobile.and activat caller tune.

i m also suffering

Airtel Prepaid — increasing call rate

i was using airtel prepaid upto 4 years. you are increasing your call charge day by day. you are not provide information before that, actually you are utilising the customers in a negative way and it is a disturbance for the customer. so please take necessary action against in the increasing price.

my mobile phone no. [protected]
recharge on 02-09-09 super topup for Rs.90/
but that call rebate not introduced

Airtel Prepaid — prepaid tariff increase

sudden rise in tariff

i am also finding similar problem
since last one week, rate appears high and for arecharge of 666 rs i have about rs 300 and odd remaining behind what is the problem
iwant it rectified and immediate reassessment is done for all the calls

Respected sir,
our new competion netwrk(uninor)has provide low cost for all local netwrk to make call @29p only, so when you will decrease our call rete

I am holding a airtel number ([protected]) which is mumbai (vasai) based number . Currently I am in Gaziabad and tried to recharge for 100 bugs . Unfortunately it does not get updated in my mobile . It was showing the existing balance number . I am not able to call to any number .Any one can help me ?. It is frustrated that dealers not ready to take responsibility .Since I am the customer why should I call mumbai number(std will charge) and ask the reason . It is perfectly AIRTEL System fault where Customer SHOULD NOT SUFFER .

I would like to request any one to Look into this matter . Also I request all your dealers should take responsibility of this type of problem .I paid 100 Bugs and I was not getting any recharging amount Why Should I pay to dealer 100 Rs ? . Dealer saying his system showing it is recharged and printout also come out with 100 Bugs..Any one can say what is this ???

Respected sir
Vodapone is offering 10ps/min for V2V when will u reduse call charges from A2A
regards
Parameshwar

I HAD PAID THE TARIFF CHARGES RS 5/= ON 16.04.2011 AT 9.31 PM. THE CONFIRMATION SMS WAS ALSO RECEIVED FROM AIRTEL ON SAME DAY AND TIME. BUT STILL THE CALL CHARGES IS CUT BY AIRTEL IN MINUTES INSTEAD OF SECONDS PER PAISE. KINDLY SEE THE ERRORS AND TRY TO REMOVE IT AS YOUR EARLIEST. I ALSO REQUEST YOU TO RETURN THE EXTRA MONEY CUT BY AIRTEL AFTER TARIFF DATE. MY MOBILE NO. IS [protected] AND EMAIL ID IS khanisrar.[protected]@gmail.com.
I REQUEST YOU ONCE MORE TO GO THROUGH THE ERROR AS YOUR EALIEST POSSIBLE AND INFORM THE SAME.

THANKS
DR ISRAR KHAN
ALIGARH

Airtel Prepaid Connection — Sudden increase in Call charges

Dear Sir,

My STD and Local Charges were Rs1.50 and Rs1.00 for the first call and Rs 0.5 and 0.4 for the rest of calls for rest of the day. Suddenly from 25 Aug 2011 the first call tariff remains the same but the later charges were Rs 0.6 for both Local and STD.

i got mail from u k lottery , what about this? i am so distrubing this type of messages

hi sir my number [protected]
i am in uae but not network plz tel me what i do

my balance got deducted 70 rs and no one is giving revert give me my balance today my no is [protected]

Dear Sir/Mam,

This Is Akhalaque Ahamad.
I Have Another NO. Of AirTel.My no Is [protected]/[protected]/[protected], When I call To The Customer care No. My Call Became From Customer Care Executive Side .his Name Was Mukesh. I called To the customer care for the information of Mcheck Service.But he did not help me becouse he did not had any information regarding that.and when i forworded a complaint againts him he activate lots of vas services, and other services on my no. my balance got deducted around 40 rupees.and nobody gave me refund i need legal action againts this complaint.

Airtel — Poor CRM and cheating customers

Sir,
I Darshan Gosar am using the Airtel postpaid connection Mobile No. [protected] since aprox past three years.Since past 6-8 months the network of Airtel had totally deteriorated and it was really inconvenient to use the service. Finally I decided to quit the service.
As my outstandings where my line was suspended. Later I kept on getting calls from your customer support team, who promised me for better service from Airtel end. I was being asked to make the payment of 2500 out of my total out standing bill and remaining few hundreds where waved off.

However after a week of the payment I am getting reminders for my remaining amount. I tried to resolve the issue with 121 regarding the same. Initially they agreed on the same but later on they informed me there is not such waver being made on my account. I tried contacting the nodal officer for the same but they are also too rude to talk.

I think Airtel doesnt wanna have a good people who have a sense tot talk to costumers. Its really ridiculous the way CRM department people talks.