Comments
Air tel mobile office/ broadband service. — Mobile office/ Broadband service and Bills
Dear SirThis is to inform you that I was requested to activate mobile office (gprs) dated on 8/11/09 from own cell who's prepaid mobile connection which no. is [protected] and my balance was deducted at the time Rs 500.00 from my phone account. And after five minutes a airtel sales person was visited at my house and he told me that you purchase broadband service which is better than mobile office. Such as i told him that i have requested to activate mobile office and my balance have deducted. so this si not possible to purchase for me because a single simple person only can use a service like mobile office or broadband service. Thus he promised me that whatever your balances have deducted from your mobile account that will have refund in your account as per commitment by airtel sales person and that time he requested from my cell to deactivate for mobile office, which name is Mr. Sandeep and contact no. is [protected]. you can also discuss with him. And told me that broad band installation charges is totaly Rs. 750.00 only.Such as i were given 750.00 to him on that time. Then our broad service was installed after this whatever bill has come those are very wrong billed and yet whatever was deducted 500.00 form my cell that also have not refunded still now. So request you kindly refund my balance then I will deposit your broadband bill.
Thanks & Regards.
Narendra kumar
[protected]
Airtel Broadband — Complaint against Whole Airtel Community
Hi,We requested for broad band connection in the name of "Mayank Kandpal" and application N0. "201967" on date 31st Dec 2010. A guy came at our door took the documents, Passport photo copy, house rental agreement and took Rs.560/- He assured to get connection by 2 days.. After a week we didn't hear anything, then we tried to call a technical manage in our area whose name is "Manjunath" and his contact number is "[protected]" .first two three times he was not even picking up my phone and whee he picked up my phone he told me the he is coming on 5th Jan 2011 . On that day he didn'n come .After 7 days after we applied for the connection he is telling us that we can not provide u connection.Still i know that you guys are also not going to take any action against him Because Airtel Sucks Big Time . And if you will not take any action regarding this complain i will go to Consumer Court against you guys .and also i will post this mail on social sites ,forums . And i have recorded all the conversation between that guy and us in that he was promising us to provide connection in 2 days. So it's your choice what do you guys want me do now.
Please take action against this guy.
Airtel — Serious issues with Broadband billing
I have been facing serious issues with Airtel Broadband BillingIn the month of August I got message on 27th that my 80% of my 3GB is consumed even though I hardly use my broadband. The bill was Rs. 1041
In the month of September I got the message on 25th that my 80% is consumed and switched off my broadband. The bill was Rs. 1861!
This month I have got the message on 13th October that my 80% is consumed. I switched on my wireless modem only on 8th of October and I have hardly used my broadband in last 5 days!
When I see the bill I see that a download happening at 1 hour interval. I had sent a complaint to Airtel but no investigation has been done so far!
Who can do the investigation on this issue?
Namaste Mr. Menon,
This is to inform you that your concern listed on 16 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is to inform you that your concern listed on 16 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Menon,
Further to our discussion dated 16 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Further to our discussion dated 16 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Menon,
We would like to inform you that your concern listed 16 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 16 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel Mobile phone connection — Line disconnection
Airtel Mobile connectin No: [protected]I have been using this above number in Visakhapatnam on my name B. Bhaskara Rao. When I was coming to U.S.A.. I approached local Airtel office(Visakhapatnam) in the month of Sept 2007, requested them to disconnect my above no. They have asked us to pay all the dues as on date. Accordingly I paid all the dues before my arrival to U.S.A. Now it is already six months completed. I am coming back to India by end of thismonth. So I need my above number restored. I need my phone should be activated from 28th March 2008. Kindly do the needful and confirm activation my above number. Please reply back immediately
Regards
Bhaskara Rao. B