[Resolved]  Airtel India. Om Telecom Dhebar Road Rajkot Gujrat — deactivated my mobile connection

res sir
my self shabbir kureshi i had converted my mobile connection from post paid to prepaid befor 3 month, i paid on that time my unbilled amount and purchase new card with same no [protected]. card was activated within 24 hrs suddenly igot mesege that they had not recievd identy proof but i had submitted all document, then again i submitted my all documents to them but unfortonetly till date my connection is not working they replied it will be start soon. i paid all prrepaid amount also. please take follow up thanks
skureshi [protected]
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Aug 14, 2020
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Yes its right even i had some similar problem, in my case i have been to Om Telecom on the 6.1.10, to pay my bill, i as well had to change my billing address, the first day they said me to get my photo id and the xerox, and an application, it would be done, the next day when i went there, they said i will have to get my property papers, again the third day when i went with the property papers (Agreement) they once again added two new things that is My Company's Letter Head and Stamp, so again on the forth day i went will every thing, i gave them the request fulfilling all the formalities finally, than they said within 48 hrs it would be change, the reaction of the executive Gunjan Shukla (CROC) ([protected]) was bit strange and he had a lot of attitude in him, now after 6 days i called the customer care to confirm it, i got the reply that it was not been changed, i again went there to "OM Telecom" i said this to the executive, he was simply avoiding me and pretending as if he was highly busy, it was after 20 minutes he responded me and said with a strange and a cheap tone that "Ho Jayaga" you dont need to come here every than and now, and i was shocked, to hear him in that manner, than i asked him to give me his name designation and phone number, with full attitude he took a pen and a brochure on the back said look and smiling at one of his co-worker (Girl) he gave me his name and the other details, i just stood out of the Relationship Center (Airtel, Dhebar Road) i found all the executives laughing as if they have been awarded for something.
As far as my experience with airtel is concern i never had any issues in this last 8 years, Me My family and even office is concern i use Airtel, but something like this disappoints you and and even the Brand of the Company "Airtel".
The Relations Ship Center at Dhebar Road is really pathetic Workers over they they listen Music and Eat Food, Misbehave, and keep them self involved in internal stupid talks, and one of the strange thing that i observed was they had no respect for the company they work for in most of their internal talks i have observed then abusing Airtel and its Seniors who give then targets.
Towards the end i make my sel[censored]nderstand that if people like Gunjan Sukhla who id the CROC Airtel Dhebar Road "Om Telecom" cannot respect the company who pay's him than to expect respect and proper work from him would be foolishness ...


Regards
Mr. Jayesh Joshi
[protected]

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