[Resolved]  Airtel India / Prepaid Mobile — Previous balance not added

Dear Sir,
I have a prepaid mobile No. of Airtel[protected]Punjab ans Haryana circle).
One year validity expired on 27 Feb 2009.
I could not recharge on time as I was out of the state.
But there was a balance of about Rs1453/- which was unused.
Airtel in Delhi has a policy of offering extension of validity on SMS, but i received no such SMS.
I ultimately got a one year recharge for Rs246/- on 21.03.2009 from Airtel Relation Centre, Manimajra
with assurance that the previous balance will be added but it has not been done. I have since taken a lifetime validity for Rs99/- and a topup of Rs100/-. Please ensure that the previous balance is credited to my account