| Address: | Indore, Madhya Pradesh |
Respected Sir / Madam,
I, Tripti lohiya D/o Shri Santosh kumar lohiya, Age 23 year, kampthi line, Rajnandgaon, having Airtel Broad Band connection with User ID & Customer Acct. no. 14467116 .
On dated 20/08/2009, I did disconnection the Airtel broad band connection after paying settlement amount of Rs. 800 with reference to Receipt no. IN 77474 dated 20/08/2009 and I also surrendered the modem together with payment of Rs. 800.
Now after disconnection of broad band on 08/04/20010 I received call from Mr. Ashok Rana having mo. No. [protected] saying that I am Delhi district court clerk and here is case file against you & his Advocate Mr. Chandra kant oberai (mo. No. [protected]),that told me , I have not paid bill amount Rs.1380 i.e. up to nov. 2009, they tortured me for payment of bill. If you will not pay the bill we will file a suit of 420 against you in Delhi court & we will issue today warrant against you due to fear of them I paid the amount of Rs. 1380 dated 08/04/2010 Receipt no. CA98988645.
Now sir, I want to know from you?
What is happening?
What kind of people, you are engaging for recovery of the dues from customer? Since I had disconnected the broad band connection on 20/08/2009 & after disconnection I am receiving call for bill from the airtel depots that I had not made payment after 20/08/2009, since I have surrendered the modem on 20/08/2009. Now how can I use internet there after.
Your recovery agents Mr. Ashok rana & chandkant oberai without lessening us only tortured me for making payment of bill which I have not used. I go under mental presser and paid the bill.
Please take necessary action against them. And grant the refund of amount which I have paid, i.e. Rs. 1380
If you will not take necessary action against them then I will be obliged to go court against the airtel departments.
Attached copy:--
Receipt no. IN 77474 Dated 20/08/2009 Amt. 800/-
Receipt no. CA98988645 Dated 08/04/2010 Amt. 1380/-
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Airtel/ MO — Recover payable charge
Sir, I recharged my mobile for Rs. 395 on 23rd january. But after this recharge the mobile office facility was activated on 4 Feb. I want to get my payable amount which was useless for me. Because between 23rd jan. to 4th Feb the mobile office facility was not available in my mobile. I have talked many times with customer care executive of Airtel but they told me that we already have sent MO setting at your number. They also said that whatever charged has been detection at your mobile number between 23rd jan to 4th Feb well be refundable. I have written complaint against it. And my complaint no is[protected]. Actually I have paid approximately Rs 150. My mobile no is [protected].