[Resolved]  Airtel Iptv — Installation Delay

AirTel — IPtv Installation delay

I , Himanshu Virmani , applied for IP TV connection on telephone no. [protected], on 20th August, 2010 and they commited that i'll get the connection within 02 working days. I didn't get my connection till now. When i asked the person who has came to my house, he told me everyday that today connection is given. Now, I am waiting for connection for past one week. And Each time i call to people, they told me that i'll get the same within 1-2 days which never happens. My brother is taking leave from his college because of waiting but no-one is coming for connection. Who will compensate me brother's studies????

Respected Rakesh Ranga,
Thank you for "looking into the matter" and "working on a resolution", but nothing seems to be happening still. No one has got in touch with me. Between, I have news for you:
Yesterday, i.e. on 18th August, 2011, when I called the dealer (which has become my daily routine by the way), he came up with this reply :
" I am not going to install your connection, you cannot do anything because you have no proof you bought it from me(even though we have it). You can go to the police or to the court! Here's all my information:
Name: Amrish Chouhan
Employee ID : 58040
Office Address: B-38/c1, Sector 57, Noida
Phone No. [protected]
Let's see what you can do"

Then he talked rudely for some more time and disconnected the phone. Why is Airtel harassing its customers?? Exactly similar case happened with my friend who then was forced to forget about the money and get a BSNL Connection(which was installed in one day).

I am utterly shocked by the rude behaviour of Airtel employees. Please have the decency to resolve this as quickly as possible.

Dhruv Goel
[protected]
Form No : 2785890

Some More Time!!! It's been 32 days already. How much more time does Airtel require to install an IPTV connection? Because I was under the false impression that it usually gets installed within 1 or 2 days. And could you please send me your mobile number or your personal email-id (if you are infact some person and not a computer generated message)

AirTel — ipTV Installation

Hi, I registered for ipTV from Airtel on 6th Aug' 2011. Gave the check for Rs.999/- to the Airtel representative and was told that it will be installed in 3-5 working days but I haven't yet recieved any call or instrument. This is extremely frustrating that even after me calling 198 a couple of times - nothing has moved and even my complaint has been marked as closed. I am not sure what kind of service Airtel will provide me after the installation as well.
Can you help get this resolved?

Thanks,
Amit.
[protected]@yahoo.com
[protected]

It's not been resolved!!

These forums are completely useless! Airtel is a fraud company!