Comments
iptv — Waiting Signal
No Solutions for waiting is availed with themthere is 4-5 hrs daily problem for signal and gives the error of no network connection
Airtel — Poor Quality / No Signal
Hello,I am an Airtel postpaid subscriber and since last 4 months I am continuously complaining about very poor signals at my premises. I have launched a number of complaints regarding this, the complaint numbers
32073010
32107657
32155867
32297252
32466162
of which many are marked as resolved even when the problem still exists. Even the nodal officer Mr. Asutosh Sharma is totally blank about the reason and the solution. He only says that its a known low signal area. If the location is a known low signal area then how are all other GSM / CDMA providers able to provide full network ? I think airtel no longer have good team of technicians / engineers who can fix the issue once and for all.
sorry by mistake i have written the mobile number of Gaurav[protected] – system installer)
correct number is : [protected]
correct number is : [protected]
Dear Mr. Rakesh for your information, some person came at my home and changed my wiring yesterday ( 19-May-2011)
Now issue is of outstanding on my bill. During non working period my two bills are generated and now outstanding is about 2500/- Airtel has disconnected my line because of high outstanding.
and my concern is now for removal of the charged from 27 mar to till date because my service still not working.
I have already installed Tata Sky now i do not need IPTV services.
But after a request from your retention department i agree to use internet service on 645 plan.
But i will continue on this service after removl of all charges during non working period.
Now issue is of outstanding on my bill. During non working period my two bills are generated and now outstanding is about 2500/- Airtel has disconnected my line because of high outstanding.
and my concern is now for removal of the charged from 27 mar to till date because my service still not working.
I have already installed Tata Sky now i do not need IPTV services.
But after a request from your retention department i agree to use internet service on 645 plan.
But i will continue on this service after removl of all charges during non working period.
dear rakesh,
i have already send me information to yor mail [protected]@in.airtel.com
but i haven't recieved any call from your side.
my airtel a/c no is : 16351564
now you can track my information or mail me :
[protected]@gmail.com
thx
i have already send me information to yor mail [protected]@in.airtel.com
but i haven't recieved any call from your side.
my airtel a/c no is : 16351564
now you can track my information or mail me :
[protected]@gmail.com
thx
Hello Rakesh,
This is regarding my post on consumerforum, consumerdaddy, awaazuthao
Mr shahnawaz from airtel called me and tell me that he will refund the billed amount of my services which i haven;t used since 27mar-11
(from 27 mar to 18 may my IPTV and internet not working, and having waiting signal problem) on 18 may airtel replaced my wiring and my services are disconnected becuase of no bill payment during no service period (27-mar'11 to 18-may'11)
and since i have already installed TATA sky and now no need of IPTV so he suggested me to stay on broadband conxn with 645 plan and he offered me to give 1000 worth of Speed on demand per month for 3 months.
So i agree to stay on broadband and now when i called to 121, your CC executive tell me that my connection was disconnected by backend team and he can't start.
Now my concern is If airtel want me to stay on broadband then they have to give waiver for non service period.
If need any other detail mail me to [protected]@gmail.com
THx
This is regarding my post on consumerforum, consumerdaddy, awaazuthao
Mr shahnawaz from airtel called me and tell me that he will refund the billed amount of my services which i haven;t used since 27mar-11
(from 27 mar to 18 may my IPTV and internet not working, and having waiting signal problem) on 18 may airtel replaced my wiring and my services are disconnected becuase of no bill payment during no service period (27-mar'11 to 18-may'11)
and since i have already installed TATA sky and now no need of IPTV so he suggested me to stay on broadband conxn with 645 plan and he offered me to give 1000 worth of Speed on demand per month for 3 months.
So i agree to stay on broadband and now when i called to 121, your CC executive tell me that my connection was disconnected by backend team and he can't start.
Now my concern is If airtel want me to stay on broadband then they have to give waiver for non service period.
If need any other detail mail me to [protected]@gmail.com
THx
I have called for Resolving the issue to airtel 121 and [protected]
on 25-may-2011 and these calls were disconnected after 11 min and 18 min Holding respectively,
I have not get any resolution till now.
on 25-may-2011 and these calls were disconnected after 11 min and 18 min Holding respectively,
I have not get any resolution till now.
hello,
regarding my problem of non functioning iptv and internet during 27-mar'11 to 18-may'11
i have visited to 224 lobby, okhla phase3 on 30-may'11 and discussed this matter with one of your executive, he called to mr shyam ( [protected]), & mr shyam suggest me to pay 624 (amount till 27 mar'11) and he told me that he will adjust rest of the amount and my line will be activated after this adjustment.
i have already paid this amount but my connection not activated yet.
now when i called this number, this number shows temporarily out of service.
I want to talk to mr shyam and resolve this issue asap.
Please arrange a call back asap.
thx n regards
IFTAKHAR
[protected]
regarding my problem of non functioning iptv and internet during 27-mar'11 to 18-may'11
i have visited to 224 lobby, okhla phase3 on 30-may'11 and discussed this matter with one of your executive, he called to mr shyam ( [protected]), & mr shyam suggest me to pay 624 (amount till 27 mar'11) and he told me that he will adjust rest of the amount and my line will be activated after this adjustment.
i have already paid this amount but my connection not activated yet.
now when i called this number, this number shows temporarily out of service.
I want to talk to mr shyam and resolve this issue asap.
Please arrange a call back asap.
thx n regards
IFTAKHAR
[protected]
when i request to [protected]@in.airtel .com for this status, they never reply me correctly "
below is the mail they reply "Dear Customer,
Ref: Email dated[protected] enquiring about the status of your airtel Landline number[protected].
Thank you for your mail to airtel and the opportunity to assist you.
We would like to inform you that the airtel Broadband customer care number is[protected]Toll free from an Airtel landline).
Alternatively, you may send an email at care.[protected]@airtel.in for any queries regarding your broadband service/landline number.
We hope that we have been able to assist you suitably.
Please do to write in for any further assistance.
"
below is the mail they reply "Dear Customer,
Ref: Email dated[protected] enquiring about the status of your airtel Landline number[protected].
Thank you for your mail to airtel and the opportunity to assist you.
We would like to inform you that the airtel Broadband customer care number is[protected]Toll free from an Airtel landline).
Alternatively, you may send an email at care.[protected]@airtel.in for any queries regarding your broadband service/landline number.
We hope that we have been able to assist you suitably.
Please do to write in for any further assistance.
"
Airtel Broadband — wiring problem in IPtv
we have airtel wifi connection in our home with IP tv included. some problem occured with the wires which resulted in disconnection of ip tv. we have done the wiring but its my request to plz send a technitian to finalize the wiring.i hope for an early reply as we are having this problem from past one week.
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+91 96 6339 5551
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Airtel — Wire Problem
Just want to inform you that there is a wire hanging just in front of my residence .Due to which we are facing of lots of problem in parking of vehicles and moving in and out.From last many days no one has come from Airtel to come and look at the matter.would like you to take action ASAP as this has become a problem for all nearby residents now. Location is QD-2, Pitam pura ,Delhi -110088.