Airtel — Irresponsible CC executives and tariff gone haywire

Address:

Bangalore, Karnataka

Hi,

I have prepaid connection of Airtel. My tariff is 1/2 paisa per second. These days its not been followed. I have been experiencing this problem 3rd time. If I call for 30 mins, 28 Rs. has been deducted.
If I call customer care, some one received my call and asked me to wait for few secs, but call was cut immediately. Afterwards, I tried calling 6-10 times, call was getting cut!

I have been observing this problem many a times. I feel AIRTEL operators are money looters. They never respond properly and unknowingly enable unwanted services just loot money.
Will my problem be solved or not?? If required, shall I file a complaint against these looters?? I am ready file a complaint.
Please suggest. And if possible acknowledge my complaint.

Thanks,
Basavaraj