Airtel — Willful wrong deduction rather LOT of Rs.480 | |||
AIRTEL (All India Racket & Troop of Ectoparasitic Looters) looted my Rs.480/-on 27.3.2011 from main balance of [protected] in regard to which series of complaints lodged. In response to my 6th reminder one telephone came today on 30.4.2011 at 1717 hrs from the no.[protected] claiming itself a person from corporate office,offered me a charity of Rs100/-in lieu of my genuine Rs.480/-. Initially this offer was of Rs.50/-. In this pattern this charity offer may reach the target of Rs.480/- after 70 th reminder. I wonder how I have been with these people since more than five years ? Despite perennial reqests they are not providing the address of their PIO. Any body reading these lines pl suggest how to move to judiciary against this fraud? Dr.A.N.Mishra,Jorhat,Assam Was this information helpful? | |||
 4 Comments | |||
Comments
In response to my e mail the airtel refused to refund through some Mr D.Karthik to whom I requested again for reconsideration through the mail mentioned below:
Dear Mr.Karthik D,
1) It was not your money which has been looted and that is why such an unethical, rude and improper reply you have sent to me. I am not aware of your status, competency in the esteemed organisation airtel but at least minimum understanding is expected.
2) Mr Karthik, for your kind information it is stated that I had subscribed 2 GB internet for one month (using same thing since 5 years) valid till 10.4.2011.When my internet balance was 70 MB then I started checking my mails and in between the episode happened. If I suppose that in viewing few mails 70 MB was consumed then why not I was disconnected from the net as was done after making a loot of Rs.480/- from my main balance. I had never subscribed for “use & pay” GPRS rather it was a 1 month contract for using 2 GB.
3) Running internet through mobile is the very first beauty of airtel. Time & again you go on saying to remove mobile office setting. I have not set it; rather you people had sent it to my mobile. I have already removed other connection settings. Now this is to request that whenever I subscribe to 2 GB it works with so called mobile office very smoothly up to three fourth of the internet balance but the moment it enters into last quarter of the internet balance it attacks on the main balance. Why not it is running right now? Because internet balance is zero. Then why not it was disconnected at the moment when my internet balance became zero. Instead your system attacked my main balance.
4) Pl notice one thing that todays all correspondences (more than morning session) have been done in Rs.5/- only even then 41.3 MB are left, out of 50 MB subscribed today through *222# in respect of my no [protected] then why there was a loot in respect of the no.[protected]?
5) I hope that you will reconsider my request and favour the justice.
6) Moreover, if you are not competent enough, then please forward my request to competent authority and also let me know up to how many days / months / years I will have to beseech for the refund of my genuine Rs.480/-
7) If possible, please forward me the name and address of the PIO.
Thanks.
Dr.A.N.Mishra, Jorhat, Assam, [protected]
Dear Mr.Karthik D,
1) It was not your money which has been looted and that is why such an unethical, rude and improper reply you have sent to me. I am not aware of your status, competency in the esteemed organisation airtel but at least minimum understanding is expected.
2) Mr Karthik, for your kind information it is stated that I had subscribed 2 GB internet for one month (using same thing since 5 years) valid till 10.4.2011.When my internet balance was 70 MB then I started checking my mails and in between the episode happened. If I suppose that in viewing few mails 70 MB was consumed then why not I was disconnected from the net as was done after making a loot of Rs.480/- from my main balance. I had never subscribed for “use & pay” GPRS rather it was a 1 month contract for using 2 GB.
3) Running internet through mobile is the very first beauty of airtel. Time & again you go on saying to remove mobile office setting. I have not set it; rather you people had sent it to my mobile. I have already removed other connection settings. Now this is to request that whenever I subscribe to 2 GB it works with so called mobile office very smoothly up to three fourth of the internet balance but the moment it enters into last quarter of the internet balance it attacks on the main balance. Why not it is running right now? Because internet balance is zero. Then why not it was disconnected at the moment when my internet balance became zero. Instead your system attacked my main balance.
4) Pl notice one thing that todays all correspondences (more than morning session) have been done in Rs.5/- only even then 41.3 MB are left, out of 50 MB subscribed today through *222# in respect of my no [protected] then why there was a loot in respect of the no.[protected]?
5) I hope that you will reconsider my request and favour the justice.
6) Moreover, if you are not competent enough, then please forward my request to competent authority and also let me know up to how many days / months / years I will have to beseech for the refund of my genuine Rs.480/-
7) If possible, please forward me the name and address of the PIO.
Thanks.
Dr.A.N.Mishra, Jorhat, Assam, [protected]
Dear Mr.Rakesh,
Resolution is ex-parte. NOT AT ALL acceptable. Pl provide me the name, add of the Appellate Authority/Public Information officer of your organisation. Moreover for the sake of my gratification pl allow me to lodge 480 requests before you people with a hope that some time you will feel that when there was sufficient balance in the account then instead of renewing the month contract of 2GB why the system attacked the main balance? Else it cd have been disconnected.But nothing was done which was profitable to customer rather profit of airtel was looked upon.
This is as per my counting 3rd request. Soon I shall be knocking and beseeching with my 4th request.
Have a nice day which I dont have due to the mental agony given by airtel
Regards
a n mishra
Resolution is ex-parte. NOT AT ALL acceptable. Pl provide me the name, add of the Appellate Authority/Public Information officer of your organisation. Moreover for the sake of my gratification pl allow me to lodge 480 requests before you people with a hope that some time you will feel that when there was sufficient balance in the account then instead of renewing the month contract of 2GB why the system attacked the main balance? Else it cd have been disconnected.But nothing was done which was profitable to customer rather profit of airtel was looked upon.
This is as per my counting 3rd request. Soon I shall be knocking and beseeching with my 4th request.
Have a nice day which I dont have due to the mental agony given by airtel
Regards
a n mishra
(i) Try to be honest and refund me my genuine claim of Rs.480/-
(ii) If my said no. is non contactable then how I have been getting disturbing & unnecessary phone calls (viz y/day on 5.5.2011 at 1700 hrs from the no.[protected] by some Mr.Deepak) repeating only recorded lines that the deduction was correct.
(iii)Think on the fact that when I am fully confident that the usage made on 27.3.2011 was only for checking 3-4 mails and at the same time if your record is also true then only possibility is there of tampering which have emerged in my mind by noticing the fact after 27th March I have recharged 2GB 02 TWO times and no irregularity was observed till 0.3MB balance was lying in my account.This may also be due to the fact that you people knew that a particular customer(murgha) is counting his internet balance daily & tampering was now not possible OR due to the fact that poor main balance did not attract you people.
Thanking you (in words only)
Dr.A.N.Mishra, Jorhat, Assam
(ii) If my said no. is non contactable then how I have been getting disturbing & unnecessary phone calls (viz y/day on 5.5.2011 at 1700 hrs from the no.[protected] by some Mr.Deepak) repeating only recorded lines that the deduction was correct.
(iii)Think on the fact that when I am fully confident that the usage made on 27.3.2011 was only for checking 3-4 mails and at the same time if your record is also true then only possibility is there of tampering which have emerged in my mind by noticing the fact after 27th March I have recharged 2GB 02 TWO times and no irregularity was observed till 0.3MB balance was lying in my account.This may also be due to the fact that you people knew that a particular customer(murgha) is counting his internet balance daily & tampering was now not possible OR due to the fact that poor main balance did not attract you people.
Thanking you (in words only)
Dr.A.N.Mishra, Jorhat, Assam
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Airtel — wrong deduction of Rs.480/-
Wrong deduction of more than Rs.480/- from the main balance of [protected] on 27.3.2011Dear Sir/Madam,
(1) There is a saying that “History repeats itself”. But it had not become a history at all when airtel had kindly refunded me my Rs.500/-. Even then the same phenomena was repeated today on 27.3.2011 and Rs.480/- appr was deducted from my main balance towards checking e-mails as done in case of earlier deduction of Rs.500/- on 28.2.2011(refunded on 15.3.2011).
(2) Today on 27.3.2011 while I started checking my e-mails my internet balance was 70 MB appr and main balance was more than Rs.480/- in respect of my no.[protected] . Suddenly the net was disconnected and my internet balance reduced to ZERO as well as my main balance to 18 paise
(3) Then I recharged 50 MB to my another no.[protected] through *222# and writing these lines for perusal of airtel people through this platform.
(4) What is happening with my account time and again? Are they playing deduction-deduction?
May I hope that immediately my deducted amount Rs.480/- and internet balance 70MB be refunded?
Thanking in anticipation,
Dr.Amar Nath Mishra
[protected],[protected]