Airtel — REGARDING SECURITY AND OTHER REFUND

Address:

Karnal, Haryana

i am Facing Problem regarding the security and other refunds for the last one year. The Problem is I had disconnected Airtel Telephone No.[protected]which is STD Coin Collection Box) on July 2009 and deposited the instrument in the local airtel contace center. After That i have submitted request for refund of security deposit and instrument cost and the total being 1700 i.e 500+1200 deposited by me in the first six months bills in the local contact center. Every time i have visited the contact center they told me that your request is in process wait for some time and this process take more than one year. After that they told me to Issue a new telephone connection and the refund amount shall be transfered to that number and for the last four months i am using the airtel landline number[protected] but no refunds amount is
transferred to that account number till date. This shows that the Local Airtel Contact Center i.e PNS TELECOM AMBEDKAR CHOWK KARNAL makes Fool of me as
well as by fraudlent activities by telling a lie, because Either the amount shall not be transferred to my another airtel number nor the amount is refunded by them till the
date because it takes more than one year.Mr.Gagan is the person dealing with me for the last one year regarding this complaint,many times i have visited there for the resolution but they told me that i have forwarded this complaint to airtel . Several times i have lodged the complaint in the customer care but no positive response is received from them.Following are the Request Number for the complaint which i had filed in the airtel customer care:
35852308 dated 1.8.10 NO RESPONSE
37047408 dated 30.8.10 NO RESPONSE
37530382 dated 12.9.10 NO RESPONSE

HOPE FOR POSITIVE RESPONSE FROM YOUR SIDE

REGARDS

SACHIN MAKKAR
251,IBRAHIM MANDI
KARNAL
[protected]