Airtel — fraud billing, disgusting customer service

Address:

Karnataka

Hello Airtel,
I am writing to tell you that I am absolutely disgusted with your customer service. I have been calling you all day long, you don't even the courtesy to answer the call. I have received a bill saying that I have downloaded 49.5mb, which is absolutely ridiculous. I have never downloaded more than 2 mb a month in the last four years. You can check the records. I have data usage counter on my phone which keeps a record of the exact number of bytes downloaded and uploaded ,even during browsing. So don't give me this bull . If this ludicrous charges are not knocked off from my bill, I am going to go public and let everyone know about this daylight robbery. I am not going to take this lying down. I am going to post my story on the internet, write to the editors of newspapers and personally force everyone I know to switch back from airtel. You have the audacity to charge your customers for calling your customer care number and have the indecency of disconnecting my call after putting me on hold for 6 minutes? You should be ashamed to call your self a company. You lack business ethics.
My phone number is [protected].