Comments
Airtel Landline & Broadband — Connection not working from 3rd March 2011
HiI am Ruche Mehra user of airtel landline & braod band connection at home my phone no is[protected]
My connection is not working from 3rd march onwards my complaint reference no is 43721886 i have been assured it will be taken care and rectifed by 4th march 11am through sms
Every time cutomercare officer tells me some problem with DP some technical issues will take another two or three days today i been told it is been damaged will take another three days by 20th it will be done
Now i am tired of their fake comitments first 4th march, 8th march, 11th march, 15th march, on 15 march next 24 hours and today 20th march
The most useless, lousy & sikening technical backup of airtel who took more then 15 days in making this connection get going or rectified, Sorry but even worse services then mtnl services
Now i donot wanted to continue with them, wanted to cancel may connection with immediate effect, i just want to ensure this should be taken care and i been commited by Mr Bharat some manager in thier customer service department that I will not be billed even a rental for this period untill it will rectified.
Please refund the deposit and your instrument collected from my address
thanks
Ruche Mehra
Airtel Fixed Line A/C no 11818609
Phone No[protected]
Airtel Landline & Broadband — Disconnection of no. 0141-4014446
My land line phone no. is[protected]. i am not satisfied from your telephone instrument, Many time i complent about this probelem but there is no one satisfactory answer by the company.so please disconnected this no.42%
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54512
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Resolved
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I will only write in when I receive the bill. And so far the issue has not been resolved. Got a call from Sanjana on 3rd march that Rs 170 will be refunded (complaint no[protected] and bingo their is no refund in the current bill. I feel that you have made a mockery of the entire customer care system. I write to your nodal officers they say that Rs 170 is refunded. I get calls from your reps they say it is refunded... where is the refund. I paid the excess charge last month hoping that the Rs 170 will be refunded in the current bill... but no it is not. I feel I am just wasting my time trying to get someone to solve my problem in airtel but all I get is a complaint no everytime and no refund.