[Resolved] Airtel Landline — Over charges and no response to complaints | |
I got the airtel landline(in bangalore) installed 4 months back and ever since then I am being levied high charges(between Rs. 3000 and Rs.6000) even though the phone line and the broadband are minimally used. I had been using BSNL before and it has never costed me more than 675Rs for my consumption. Everytime I call the Airtel call center seeking clarification, I am told that they will verify the same but nothing happens. When I spoke to their retention team finally, I was told it was a miscalculation and he will raise a waiver for the additional charges levied. Unfortunately, nothing happened on the waiver front and If you skip the additional bill waiting for them to resolve your problem, they make rowdies/recovery agents call you repeatedly who harass/bully you and refuse to go back and check their own records. Additionally they disconnect the phone/broadband through most part of the month due to these confusions but keep charging me for the complete period in the next month. I have made 'n' number of calls to the call center and the retention team in this period but the problem is still not resolved. Beware... Pathetic service and takes advantage of customers. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
To,
The manager;
Bharti Airtel Limited,
Qutab Ambience (at Qutab Minar), Mehrauli Road,
New Delhi – 110030
Sub : Complaint about my airtel landline no[protected]
Dear Sir,
i have complained so many times at customer care no 41111777, [protected], [protected], [protected], [protected], [protected], regarding my landline no[protected] to not working there is no response from ur side.This is my personal no [protected]
To resolve the problem I request you to take the action seriously as soon as possible.
from
sunil k t
Christ junior college
Bangalore-29
The manager;
Bharti Airtel Limited,
Qutab Ambience (at Qutab Minar), Mehrauli Road,
New Delhi – 110030
Sub : Complaint about my airtel landline no[protected]
Dear Sir,
i have complained so many times at customer care no 41111777, [protected], [protected], [protected], [protected], [protected], regarding my landline no[protected] to not working there is no response from ur side.This is my personal no [protected]
To resolve the problem I request you to take the action seriously as soon as possible.
from
sunil k t
Christ junior college
Bangalore-29
42%
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54499
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The manager;
Bharti Airtel Limited,
Qutab Ambience (at Qutab Minar), Mehrauli Road,
New Delhi – 110030
Sub : Complaint about my airtel landline no
Dear Sir,
i hv complained so many times at customer care no 121and 44444121 regarding my landline no 45528880 to change the plan but there is no response from ur side.This is my personal no [protected]
To resolve the problem I request you to take the action seriously as soon as possible