[Resolved] Airtel Landline — hello tune charges imposed on me | |
i priyanka sehdev, am holder of an airtel landline connection in new delhi.my no. is [protected].i ve never asked for a caller tune on my landline phone but it has been twice that i come to know from others that there is a song on the caller tunes and hence some charges are added on my next bill. so please stop duping your customer of forced charges and stop putting caller tunes . Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I completely agree. Same thing happened with me and after 5-6 complaints they have not reversed the charges. This is purposely fleecing customers. Solution: Don't pay the tune charges - keep note of complaint number. If you have time, file a complaint with TRAI.
Reply
Airtel — excess charges on hello tune
yesterday i had sent an sms to airel for hello tuen. They have immediately deducted Rs.30/- for one month this is correct charges. However, just within seconds they have again deducted Rs.15/- stating charges deducted for change in hello tune which is not correct. There is no question of change since first time helo tune has been initiated.My excess charges must be refunded immediately.
[protected]
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