[Resolved]  Airtel — 98/- internet plan

main ne lagbhag 5 months se airtel ka 98/-apne nokia c3 per net plan activate kia hooa hi . her mahine me date khatm hone ke pehle muje sms aata tha . due date per mere talktime se 98/- kat jata tha . abhi mera plan 7-1-11 ko smapt hua per koi sms nahi aaya aur na hi muje blance mila . maine 8-1-11 ko 98/- ka voucher alg se dalwa liya tabhi mere talk time se bhi 98/- kat gaya. es tarh mere paas 4096.09 MB blance aa gaya per tab se net chal hi nahi raha hi. servic fail ka massage milta hi '' contact ur service provide' massge aata hi. airtel ke no 12118 per kai baar baat karne ke baad bhi net use nahi kar paa raha hoon. 12118 per her baar naye person se baat hoti hi aur wo setting chk karta hi tamaam qustion karne ke baad muje ttaal diya jata hi . 9-1-11 ko muje kaha gaya ki 14-1-11 tak thik ho jayega aapko callback ki jayegi per 14-1-11 ko baat karne per phir se 4 hours baad callback ki baat kahi gai 4 hours ke baad 6-pm ka samye dia gaya phir 15-1-11 ko 12 pm ka samye dia gaya ab kaha ja rha hi ki 48 hours ke baad call back hoga . main ne 8-1-11 se 120/- ki baat 12118 per ki hi . jetne tarh ki setting sms kahe wo bhi kia hi per net nahi chal raha hi. mere phone me plan 98/- hi jiska samye pura hoone per phir se 98/- kat jayega .
plz mere problum solve kare .

Hi, Myself Karan Sharma and my mobile no is [protected]. I am using 98 Rs monthly internet plan in Jan last week. I can access internet on my mobile. But I can't access internet on my laptop from this date. I called multiple time to customer care and 12118, but still not access it. Why I am paying 98 Rs. Hope for a immediate response from your side.

Thanks,
Karan Sharma