[Resolved]  Airtel — Airtel Complaints - Not receiving transaction password SMS from Banks/vendors

Address:

Kanyakumari, Tamil Nadu

My mobile number[protected]. I couldn't receive High security passwords from State Bank Of India. I lodged complaint in my SBI branch. They confirmed their side is clear by checking the process. They also compared with Vodafone and to my airtel by sending SMS. So Airtel only creates problem.

Even after repeated complaints, AIRTEL not accepting its their fault. Even their higher official, hadn't taken seriously, he speaking like he even doesn't know SBI online banking procedure. Atlast he took the complaint like I'm not receiving SMS from a particular number, further they are so reluctant to send the reference number for the complaint. They are even charging 50 paise per minute to speak their customer care officials. Complaint registered on 27 November 2010.

After seven years with Airtel (from 2003) now I'm thinking to change service provider.