[Resolved] Airtel / Mobile — Spam SMS/Messages

skambale

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

On my Airtel # [protected] I get about 10-15 SMSs daily which are nothing but spam. These messages are not even from the same source that will help me to block the message as needed.
These kind of messages absolutely serve no purpose to the end user except to increase the frustration level throughout the day with incessant notifications on the cell phone.

Some example of SMS sources: LM-LandM, LM-RedHat, TM-Annie, TD-Lucky, TD-Citywalk, DM-Cinthol.
These are just to name a few. The list will be endless if I have to mention all.

The situation has gotten worse with the receipt of "Class 0" messages last couple of days.
I even tried to address the situation by going to the Airtel office located @ Shivaji Park, Mumbai but the customer service personnel there just did not seem bothered with the issue and asked me to dial another phone number from the same office. What is the point of having a customer service office then, if such complaints are not addressed on the spot?

This kind of service by any company is not acceptable at any level.

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Airtel reviews

View all 54512 Airtel Reviews

Comments

manali mehta

from Pune, Maharashtra

Airtel Mobile — spam sms

hi
my mobile number:[protected]

My name is Manali. I'm an Airtel postpaid customer in mumbai, India. I'm getting spam(unwanted) SMS from the number 54321 Hope it is some Airtel service number only.
Now I need to block those messages coming from that number.
.They deducting Rs. 1/= everytime a message comes. I have spoken to there help desk more than 15 times but i still get the sms's.
Please let me know how I can do this.

manali