Airtel Mobile Postpaid — Cheated and Help requested

Hi,

I am existing user of Airtel Mobile in Mumbai. I recevied a call from [protected] (caller named Hetal) on 08/06/10 informing that Airtel has launched a promotional plan of Zero rental where in 200 local mins and 200 local SMS are free. This plan would attract a fee of Rs. 500/- per number which they would reimburse by offering a discount of Rs. 100/- per month for a period of 05 months. Further the local charges would be 15ps for calls made to Airtel mobile while the balance would be charged at 30ps per min. The person visited me on 08/06/10 and collected my ID proof and adress proof for my 02 numbers and ensured that the plan would be activated by 09/06/10. A verification call was also made to me from [protected] wherein they verified and explained me the plan in detailed. But till today the plan is not yet activated. The reason citied that there was a technical problem and would be resolved by 09/06/10 end of the day. When followed up today on 10/06/10 on the above numbers. The replies from the person on the other end were full of arrogance which confirmed that I have been cheated.

Now I would request Airtel to look in to this as I don't want others to get folled by the out bound calls received.

Please advise if I need to make a Police Compliant in this regards.

Regards,

Ajay