Airtel - Mobile — Weak signal for the past 6 months

sriniN

from Madurai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I am using my airtel pre-paid mobile [protected] from 2008 year in chennai. My address is # 7/3, New colony 1st street, Suprabhat Apt, A / B, Palavanathangal, Chennai. For the past 6 months i.e from Sept/Oct 2012 signal at home is very weak. This is true for all the airtel connections and not only for my mobile. I have raised numerous complaints through the 198 customer care number and every time they close the ticket and call saying issue resolved. I dont see the issue is getting resolved. need help in having Airtel fix my issue at the earliest.

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Comments

shashiprakasha

from Bengaluru, Karnataka

Bharti Airtel — Weak signal

I stay in prime area of Bangalore city - J.P. Nagar - I Phase -which is well populated and considered as a "Posh" area. For the past 3 months or so, the signal has been very weak and dwindling. Because of which, I am loosing out on many important phone calls. My mobile nos are - [protected] & [protected].

Please check and revert

Mohinder Kohli

Date:[protected] by Mohinder Kohli
we have, number of times lodged very bad mobile signals complaints, with the AIRTEL people but they, at all don't bother to get the same rectified even after a very long period. If this is the state of affairs in the very capital' most prominent south Delhi areas, than it can be just imagined for poor signals greivances in the remote areas. I hope reading this, they may feel a bit ashamed and try to get the signals improoved in our area. My mobile number is [protected] at 329 Nilgiri Apptts. Alakhnanda, GK-2, New Delhi 110019

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste (SriniN),

This is to inform you that your concern listed on 21 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste(sriniN),

We would like to inform you that your concern listed 21 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33