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AIRTEL Mr. Sunil Bharti Mittal ..Ru listening ????? |
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124 Reviews
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INDIAN 
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GOONDA RAJ
Mr. Sunil Bharti Mittal ..Ru listening ?????
Hi ,
I want to bring this incident to your attention.I had an airtel number which I transferred to my tenant.Itransferred this connection legally with the Airtel's approval
After 2 years - our tenant moved from my place and Iam not sure where he is and is not in touch.Last I heard was he was statying in abroad.
To my surprise - the bill on this number is unpaid and I have been recieving calls at odd hours of the night and people threatning me to pay the bills for the old number which I did not use.I was just the previous owner of this number.
To add to all these woes - they are sending people who are illetrate and goonds near my place for that guy who has left India and not paid the bills.
I even recieved an email from Airtel stating that I need to pay the money - even though it is not in my name.
Iam mentally being harrased and would like to take up this matter to Consumer Court and TRAI for cancellation of the license of AIRTEL.They are using moneypower and goondapower to harrass the poor customers.
If this is being read by the concerned authorities - please help me .. my email address is ashwins005@yahoo.co.in |
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Hello
Please find my CEF number for Airtel Broadband- 3039703. On Saturday Your executive visited at my residence for collecting money and document for the new connection of Airtel Broadband,
I have gave my photograph, PAN card and voter card ID with Rs 500/-. Today I have got the msg from airtel stating that we are currently unable to process you request. (Ref No 6408246) due to non coverage of your area.
Kindly Refund my 500/- Rs and my document, I cannot accept this from airtel, they could have check it before collecting my money and document,
Kindly Revert ASAP.
Name- Rahul Singh
My Mobile number- 88822205622
CEF Number - 3039703
Ref No- 6408246
Regards
Rahul Singh|
8882220522
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hello sir...
i have a plan regarding to social networking on internet .through which, i am sure, we will be known for internet most dominant in the world.
please give me a relevant contact place .
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From: Sunil Jangid [mailto:sunil.jangid@octalsoftware.com]
Sent: Monday, March 26, 2012 12:35 PM
To: 'sunil.mittal@bharti.com'
Cc: '121@airtel.in'; '121@in.airtel.com'; 'airtel1newgurucsa@gmail.com'; 'Arun Goyal'; 'Naveen Khanna'; 'sunil_sharma_in@yahoo.com'; 'Arun Goyal'; 'Naveen Khanna'
Subject: Regarding legal notice against billing
Importance: High
Hi Mr. Sunil Mittal,
I had one broadband connection which no. is 0141-4023313, Account no.15069098. I have logged a complaint (8909504) on 27 Dec 2011 against disconnection of my broadband and phone line, Because of high bill issue(I had complaint against that on 121, because As par my Lan card send receive is not match with your bill usages because that broadband connected with single Server Machine. But nobody came from Airtel to check). I am only the person who is continually mailing regarding resolving bill issue. Every time I mailed to 121@airtel.in and 121@in.airtel.com but reply is not coming soon, after every 2 or 3 follow up mail, I get response from Airtel. After long time, your CSA "New Guru Associate"(Executive-Shweta Sharma) contact to me and settled bill with Rs 10000/- Against outstanding Rs. 27214/- . I received settlement mail also from New Guru Associate.
But every time new CSA persons came to me then I get discuss with Shweta sharma (New Guru Associate Executive). She talked to every person, who came to me. And later they did not came to me again. But before 4 days ago I got legal notice from airtel.
Why legal notice is sent to me? when I have already settled my broadband bill. I have all conversation mails, which I sent to Shweta Sharma (Every time I CC to 121). If New Guru Associate is not belong to Airtel, then 121 should be confirmed me about this.
Please do not enforce me to take hard Action.
Arun Goyal
9462390559
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hello sir/madam
on 30/12/2012 at 1.05am i recieved a message from Airtel through AD-54321 that i have choosen MKR_30 service on my mobile to which i never suscribed. They charged me Rs 30 for it immediatly. Sir i hope u will look in this matter as soon as possible as no such service was suscribed by me at any time and my amount be returened back. My number is 9871150440 airtel delhi
Thanks
Ajit
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Respected Sir,
I m sorry to say that Airtel is not as before, very poor response towards the customer complaints. My name is Saurabh tiwari, i stay in Bhopal, Madhya Pradesh. My no.is 9589311170. i am using Airtel service last 3 years. bt some few days per day i lost my balance. 19.03.2012 ko time 12:09 PM mere no. me sheroshayari service activate kr di gayi aur 03 Rs. charge kr liye gaye jabki us waqt mera mobile tabel per rakha hua tha aur mai Computer pr work kr rha tha .. n m not press any key ... na hi koi call aaya. then i call custmer care to unke dwara kha gaya ki 04 hour me aapke Rs. return ho jayenge per nhi hue. my request reference no. is CSHWC20322318815. Again after some days they alerts jobss service in my no. and charge 1.5 Rs. when i want to call custmer care they disconceted my no. and again charge 01 Rs. for IPL alerts... aur mera call custmer care se disconected kr diya gaya. i also mail Nodel officer bhopal region bt no one here my complaint/request.
After that called up customer care several time no response. my call is disconected.
Please sir help me. if u cant help me i have PORT my no. for another service & i also go consumer court aganist AIRTEL.
It is really a shame, on the part of the Management, to dupe Corporate Clients in this manner.
Regards,
Saurabh tiwari
If this is being read by the concerned authorities - please help me .. my email address is saurabhtiwarimppcb@gmail.com
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Dear Mr Sunil Mittal Jee
You are are the last person in Airtel who can provide me with a immediate solution for my query
regards
Gordon Rondeau
From: GORDON [mailto:gordon@ondotcouriers.in]
Sent: Sunday, April 15, 2012 1:59 PM
To: 'nodalofficer.del@in.airtel.com'; '121@in.airtel.com'; appellate.kk@in.airtel.com
Subject: RE: MOBILE NUMBER 9844111122 REQUEST NO 38822496 / 38800879 NO 3 G COVERAGE IN HOME [|BAL|Qrc11003121303348237085|]-SERVICE REQUEST NUMBER 42402293 - 42620749
REMINDER – 1 @ 13.59 HOURS ON 15-04-2012
From: GORDON [mailto:gordon@ondotcouriers.in]
Sent: Tuesday, March 13, 2012 5:16 PM
To: 'nodalofficer.del@in.airtel.com'; '121@in.airtel.com'
Subject: RE: MOBILE NUMBER 9844111122 REQUEST NO 38822496 / 38800879 NO 3 G COVERAGE IN HOME [|BAL|Qrc11003121303348237085|]-SERVICE REQUEST NUMBER 42402293
Dear Team Airtel
I need to clarify and make certain points clear before I proceed and further
It’s been more than 8 long month’s since my complaints were logged in
Every day I have different field officers calling on me asking what issue I am facing
There is only a new commitment of date in resolving my query
I am unable to get any 3 G network coverage in home and office network for which I need a solution
Airtel has been postponing the resolution I need thus I have paid 700 rental from past 8 months
I am now having a feeling that Airtel is just fooling their clients
When will I be in a position to expect a solution
With Warm Regards
Gordon R { ALL INDIA CO-ORDINATOR - NCR }
gordon@ondot.co.in / gordon@ondotcouriers.in
From: nodalofficer.del@in.airtel.com [mailto:nodalofficer.del@in.airtel.com]
Sent: Tuesday, March 13, 2012 10:50 AM
To: gordon@ondotcouriers.in
Subject: Re: MOBILE NUMBER 9844111122 REQUEST NO 38822496 / 38800879 NO 3 G COVERAGE IN HOME [|BAL|Qrc11003121303348237085|]-SERVICE REQUEST NUMBER 42402293
Dear Customer,
Ref: e-mail dated 08/03/2012, regarding 3G network coverage issue for your
airtel postpaid mobile number 9844111122.
We regret for the inconvenience caused to you in this regard.
We tried reaching you on your mobile number 9844111122 on 10/03/2012 at 12.48
PM, but there was no response.
We would like to inform you that based on your complaint, We have already
forwarded your concern to our technical department. The survey has already been
conducted in your area and found that the outdoor coverage is good.
However, we would like to inform that, as per the Service Request Number
42402293 our technical team are still working on it. We have already forwarded
your concern to our technical department. We have also shared your feedback
through this e-mail with our technical team, necessary action will be taken at
the earliest. We need your co-operation till such time.
Please feel free to speak to our call center executive on 121 regarding any
query/request and on 198 for any complaint, you can also email us at
121@in.airtel.com.
You can get in touch with the Nodal Officer with your earlier request or
complaint number if it s still unresolved.
You may send an email at Nodalofficer.kk@airtel.in or you may call at +91
9972534865 from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will
provide a resolution to your complaint in 10 working days.
If you do not receive a satisfactory response from Nodal officer you may send
an email at appellate.kk@airtel.in or you may call at + 91 9972544865 from 9:30
AM to 6:30 PM Monday to Friday.
Assuring you the best of our services.
Warm regards,
Mahesh TK
Nodal Office
Bharti Airtel Limited
Jadidi Rao
Nodal Office
Bharti Airtel Ltd.
Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=117395E21C7D81868FF0117882838888FB1F7E88EF508B8C8C8D8B8C8587898D8B8C878BF214719AF21B61&refno=Qrc11003121303348237085
---------Original Message----------
From: nodalofficer.kk@in.airtel.com
To: nodalofficer.del@in.airtel.com
Cc:
Sent: 10/03/2012 01:00:21 PM
Subject: Re: MOBILE NUMBER 9844111122 REQUEST NO 38822496 / 38800879 NO 3 G COVERAGE IN HOME [|BAL|Qrc10803121003368209201|]-SERVICE REQUEST NUMBER 42402293
Dear Customer,
Ref: e-mail dated 08/03/2012, regarding 3G network coverage issue for your
airtel postpaid mobile number 9844111122.
We regret for the inconvenience caused to you in this regard.
We tried reaching you on your mobile number 9844111122 on 10/03/2012 at 12.48
PM, but there was no response.
We would like to inform you that based on your complaint, We have already
forwarded your concern to our technical department. The survey has already been
conducted in your area and found that the outdoor coverage is good.
However, we would like to inform that, as per the Service Request Number
42402293 our technical team are still working on it. We have already forwarded
your concern to our technical department. We have also shared your feedback
through this e-mail with our technical team, necessary action will be taken at
the earliest. We need your co-operation till such time.
Please feel free to speak to our call center executive on 121 regarding any
query/request and on 198 for any complaint, you can also email us at
121@in.airtel.com.
You can get in touch with the Nodal Officer with your earlier request or
complaint number if it s still unresolved.
You may send an email at Nodalofficer.kk@airtel.in or you may call at +91
9972534865 from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will
provide a resolution to your complaint in 10 working days.
If you do not receive a satisfactory response from Nodal officer you may send
an email at appellate.kk@airtel.in or you may call at + 91 9972544865 from 9:30
AM to 6:30 PM Monday to Friday.
Assuring you the best of our services.
Warm regards,
Mahesh TK
Nodal Office
Bharti Airtel Limited
Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=F215739CE527
6B93F115749CE62657BBCE3253BF27AB3758B9C0C6CBC4C6C6C7C1C6C1C73152B4DF2A6AAA&refno
=Qrc10803121003368209201
---------Original Message----------
From: nodalofficer.del@in.airtel.com
To: nodalofficer.kk@in.airtel.com
Cc: gordon@ondotcouriers.in
Sent: 08/03/2012 10:15:51 AM
Subject: Re: MOBILE NUMBER 9844111122 REQUEST NO 38822496 / 38800879 NO 3 G
COVERAGE IN HOME [|BAL|Qrc10503121303288162722|]-SERVICE REQUEST NUMBER 42402293
Dear Customer,
Warm greetings from all of us at airtel.
This is in reference to the email received on 05 March 2012, expressing your
concern regarding the 3G connectivity for your airtel mobile number 9844111122.
Kindly note that, you have written to the Nodal Officer of Delhi circle,
however the number mentioned in your email belongs to Karnataka circle, which
has a separate email id.
We have forwarded your email to Nodal Officer of Karnataka circle at
nodalofficer.kk@airtel.in. The team shall get back to you within 24 working
hours.
For any clarification, kindly get back to us at nodalofficer.kk@airtel.in.
We regret for the inconvenience caused to you.
Assuring our best attention and services at all times.
Warm Regards Maya Maya Nodal Office Bharti Airtel Limited
Your response will help us to enhance your exper
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Hi Mittal,
I have been using Airtel service from past 10 yrs... I had many worst experiance from customer care... I am also in service industry I rest customer...
If you have chance please listen the all the voice recorded message when customer speaks to your representative...
If I am not receving any response I am really want to report the same in court... Its not joke I will sue complaint against this industry.
If you really want to respect customer please contact... 9818735353.
Regards,
Srikanth
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sir,
i have an airtel connection running at home.Mothly charges are rs 500 with unlimited pack scheme.When the connection was installed .Your representative had said that it is fixed tarrif scheme of rs 500 per month all inclusive taxes till this connection persists.But it is an illegal matter that your company is changing the plan all of a sudden(limited 5GB only) that too without prior notice. On filling a complaint with the customer care in place of helping they misbehaved. We use Airtel not only for internet but all our mobile connections too are airtel. We have been your customers for over a decade. I believe that the customers are you priority so i would be great if look into the matter and make sure we get what we were promised and stop the unfair trade practice.
email: simarsoni8@gmail.com
thank you
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Mr Sunil is busy doing samba in African jungle...:)
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hi sunil
i am vishal d patel at ahmedabad
my problemes is your network is very bad in out area last 2 years back
i am calling your coustmer care executive he say new site is open in your area
i think there is very bad answer 2 year you are not erection new site
now what we do
pls reply me
my contact no is 9998715379
vishal
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Hi,
My mobile no. is 98900024000
I am copmpelled to write this mail today because of the immense trouble caused by your sales executives who are extremely inefficient and unable to resolve any of our problems. In spite of spending multiple days trying to get a solution to my problem all that i get to hear is that they will register my complaint. Saying that they are transferring call to their senior, they just disappear keeping us on hold for long durations of time. Even if we leave the financial aspect of my problem, does my time have no value in your eyes? I have been continualy following up with your sales people for the last 10 days and finally when 1 was resolved another problem has sprung up with again no proper reply or help from your sales people.
I hope my problem will be adressed quickly without any further delay.
Yours Sincerely,
Maitreyee Ekbote
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Dear Sir,
In spite of so many call and complain, your entire team is just paying with your system and the customer is getting sufferer.
The development is:
1. No one in the customer care is attending the call, just saying thanks and cutting the call, or the system is so bad the call is getting cut, or the people are so cleaver that just increasing the no. of calls they are making and fooling your esteemed system.
2. You are giving false claim that your people are afraid of comming to Sector 21, Kharghar because they assume that they will be beaten by local people. Please note, your people may be right either they have cheated a number of people in this area or connected with anti social groups or due to your extreme poor service they are expecting good treatment from the area or even they actually on leave, just fooling you around.
3. I have paid in advance and still can not use your service since mid of June 2012, though it is recorded from 22nd June 2012. Hence not only just for compensesion, we will go for consumer right and all possible ethical, social and media way to expose the level of service you are providing.
I do not like to extend my time frame, if I see so senior person is going to take the action except the parroting style readymade words, just see what a common man can do.
I do request to all other service provider also to provide good service, because my small and modest action may cost you dear.
regards,
Kalyan Roy
9820354269
A-201, RAJ, Plot-66, Sector-21, Kharghar,
Navi Mumbai-410210, India
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Dear Mr Sunil Mittal,
I had taken an AIRTEL broadband connection(No. 9963007784) in Jun 2012. I used it for one month and recharged it with an amount of Rs 450/-. After using it for just one day, your people deactivated it saying that my address details are not available. I promptly submitted the details at your Relationship Centre at Begumpet(Tel.9849445445) on 02 Jul but have not received any favourable response so far. People manning your tollfree nos. 121/198 have been incompetent, irresponsible and useless and have only managed to waste my time. I complained to the nodal officer who has not even bothered to respond. My official complaint(No.LB070700075) also remains unanswered.
My experience indicates that AIRTEL has become too complacent and arrogant and has started resorting to unethical and cheating practices. Please act soon to prevent your company from sinking in the near future.
Warm Regards
Cdr(Retd) KR Prasad
Hyderabad
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My Broadband Internet connection of UPE circle with Account Number 14626135 is not yet disconnected despite given multiple requests since 18th May '12 (2 months from today) and i am getting bills again and again every month. I have also received multiple calls from their executives for confirmation and which i have properly given for permanent disconnection.
Then this fraud activity is happening for charging churned subscribers.
Contact: abhineetkesarwani@gmail.com
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Dear Mr Sunil,
I have been using mobile No 9001090376 at Jaipur for the past over three years my monthly bill has hardly exceeded 600/ to 700/-. To my surprise my bill for the month of Jun 2012 has come Rs 2942.94. I had lodged a complaint for this vide complaint No - 44800928 dated 18Jul 12.
On enquiry I have been told that the billing is high because you have used various down loads. To my utter surprise since I donot have any internet connection on the mobile nor have I ever applied for it, with out this how is it possible to download any thing is beyond my imagination.
I have never applied or done any SMS seeking these facilities.I feel this is an out right case of wrong/incorrect billing. Please instruct the concerned staff to rectify the bill at the earliest, so that I can clear the same.
I would be compelled to seek redressal through legal means if the same is NOT resolved in a fortnights time.
Regards
Mr Satya Sharma
Vipul Motors (P) Ltd
1180 -81 Chanakya Marg, Ward No 57
Subhash Chownk
Jaipur 302002
my email - sn0783@yahoo.com
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Airtel is a cheater and same is Sunil Mittal (If not he will resolve tmy issue below).
I bought a Sony phone from Reliance Digital on 8th July2012, at Shipra Mall and one sticker on the box says "Free data usage of 500 MB each month for 3 month as soon as I insert my 1st Airtel SIM". The service will activate within 48 hours of inserting the SIM. I verified this with Reliance Digital at Shipra Mall person and he confirmed this. When the service was not activate after 48 hours I called Airtel 198, the person said, I have to buy another new SIM and insert in the phone. I checked with Reliance and other vendor for the same phone model, they said it is absurd and wrong. Any SIM would work. So I called Airtel 198 again and a Lady told confirming the same that current SIM will work and she logged a ticket #30722520793 promising to resolve my issue within 48 hour. After 48 hour, I got a sms saying that the ticket is resolved and they tried to call me but failed. So, I called Airtel 198 again, and to my surprise the Supervisor Harminder Singh informed me that the scheme is not valid for my phone as the scheme starts on 20th July and I need to contact Reliance Digital for this. Reliance Digital says, the Box has the sticket from Sony Company and Airtel has to provide the Service, and they cannot do much about this. Harminder Singh, Airtel Helpdesk Supervisor, told me he will get his supervisor to call me after checking all my call details to the Airtel helpdesk, but there was no call back.
I feel really cheated and hope Sunil Mittal is listening and will resolve this issue. Dejected Customer - Shankar Bhowal (my details can be found in te ticket mentioned above)
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Dear sunil sir,
I was ur LANDLINE & BROADBAND subscriber.
My no was 0755-4223818 & A/C No. 1464066.
subs name-miss shikha khare
I appiled to shifting ON 28th/feb/2012 but may new adderss is not waired there is
no cable of landline, so i appiled for disconnected of my connection on 29/Feb/2012,
then i have received a bill on
10/Apr/2012, Bill No.721154724 (bill period 23rd/feb-22nd/feb/2012) & biiled
amt-rs.536/-...(NOTE- as u know after disconnection genrate bill is PRODATA
BASE)
Actully I dont know how to activated my connection...
then a received again a bill BILL No 743394730 that was period of 23/mar-22/mar/2012.
& billed amt rs.1228/-
In between mar-may/2012 many conversation with ur Customer Care Exc. I have received
last C.C. dept. call on 25th/may/2012 reff no-16115538 exc miss/mrs. pooja nair from mumbai.
she said to me "today ur connection will surlly disconnect.
But before 5 days a have received another bill no-792582385
billed amt-1858/- & last payment is 200/- on 7/june/2012
ye payment maine nhi kiya h...aap ke Retention Excs. hi karte jis se line connect rahe...
or mera plan autometiclly rs230/month mai migreate kar diya h...
Dear team, jab mai bar-bar aake customer care ko bol rha hu ki mera connection disconnect
kariye...to aaj 5 months bad bhi mera connection kyo activate hai????????
i applied for disconnetion on 29/feb/2012 so I will only pay till date of 7/mar/2012 (jesa nomes mai hai ki shifting mai 7days lagte hai)...
Kindly Resolve my problem as soon as possible.
Thanking You.
Regards
Shubham Khare
+91-9755-55-8537
Bhopal(M.P)
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Hello Mr. Mittal,
M and infact all of my couligue are facing same N/w issue in all over mumbai. Hardly 1-2 signal bar in my home and office (Siemens Ltd., Worli). M escalling this matter to your customer care team since last 2-3 months. Without resolving issue how you can close it from system??? Airtel is a veri idiot compnay, cheating peoples on the name. M using Airtel since past 6+ years and earlier was a no.1 fan of Airtel but at todays date I CAN ONLY SAY DONT PREFER AIRTEL. Also on todays date my outgoing is disconnected due to o/s. But why should i pay if m not getting service?? M paying rental fee for Airtel as well as BBM and allways have to depend on other service provider like Vodadfone due to n/w issues of Airtel. M not going to pay any o/s dues further in any of case. The service is disconnected since 2 days. Also m putting this case in consumer protection. Since last 4-5 months we are facing this n/w issues but every time we get msg that it will be resolved or it got resolved but the result is zero. I am getting 4-5 calls every day from Airtel on payment part and every time i need to tell the issue that m facing. I am 100% taking this matter to court on harshing me on personal level as well as financially and need compensation. We escalled this to our corporate level and soon the Airtel service will be completly discontinued from our corporate sector and on todays date we can say VODAFONE is the BEST mobile service provider than Airtel.
Regds,
Chittaranjan Sahoo
9867460650
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Dear Mr Sunil Mittal,
I have been an Airtel Customer for the past 15 years. My May '12 Bill (due to be paid by 12th June '12) was delayed since I was travelling and the cheque was deposited on 20th June, 2012. The cheque was cleared from our bank on 25th June, 2012. However, I kept getting payment follow up calls and sms from Airtel despite the fact I called up customer care many times and scanned my bank statement and mailed it to Airtel (123@in.airtel.com) several times.
I kept on requesting the customer care that someone senior from Airtel should talk to me but did not receive any calls from any senior person in Airtel. I asked customer care to give me the name and contact of the Airtel customer care head, but they refused to give me any name or contact.
As of 27th June, 2012, Airtel blocked my outgoing calls due to non-payment of the above bill.
When my office accountant went to Airtel Customer care (at M block market, Greater Kailash - Part II, New Delhi) yesterday, he was informed that I need to deposit cash for the above referred to bill only then my outgoing will be restored!
I am writing to you as a last resort and if this does not get resolved immediately, I will not have any other alternative than going to consumer court, Looking for a response from your office.
Shubhashish Bhattacharya
J - 1934, Chittaranjan Park
New Delhi - 110019
Mobile: 9810130787
email: sb@vrikshconsulting.com
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My DTH (3000095587) is not working since 28 July 2012 and I called atleast 7-8 times to Airtell call center for resolution and every one has assured me that engineer would visit my home. It is more than 10 days and I am still waiting for airtel engineer to visit and resolve the issue.
Disgusting customer service... above all i got SMS from airtel informing that my connection has been cut on 7th August as my validity period has expired on 7th August...
cool customer service... If Airtel DTH maintains such customer resolution attitude very soon Airtell will be out of market.
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