[Resolved]  Airtel — call barred

Address:Mumbai City, Maharashtra

On 30/9/ 2011 i went to my nearest airtel gallery at s.v road, garegaon west, mumbai to convert my postpaid airtel number [protected] to a prepaid one with all the documents required,after receiving documents. photograph and clearing the dues my postpaid number got converted in a to a postpaid one. But just after 3or 4 days i started getting an sms to submit a document which i already did and now you hav stopped my incoming and outgoing calls for the second time. I have been in touch with airtel since last 15days. it was deactivated for the first time on 14th of october and airtel peolpe were sorry for this they reactivated it on 17 of october. They told me to submit the document once i am in mumbai in a months time since i am on roaming in bihar circle. Dear sir i am on roaming and in a deep problem please kindly take apporiate action against the guilty person and start my services.



1-Date and time of submission- 30/9/2011. time around 1pm to 2pm

2-Name of the Airtel Relationship Center-Shop No 5, Devraj Avenue, Near Ratna
Hotel, S V RD Goregaon, Goregaon West, Mumbai - 400062

3-Details of the submitted documents- and driving
license.

4. Alternative contact number- i gave my friend number but you contact me on my
local number [protected]

raajat singh


with regards

rajat singh
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Without informing me dissconnected my services.incoming out going both
After speaking to customer support on 121 for more than 30 mins and visiting the airtel showroom, still my problem in not resolved. My problem is I didnt made any call from my mobile for 15 days in last month. so now on 15th june they barred calls from mobile saying zero usage. when I ask them they says it is for my own security. I did a big mistake taking AIRTEL POST PAID connection.
Guys you need to give a second thought if you are a person who regurlarly travel specially outside india and holding a AIRTEL connection.

Airtel Guys if you are reading this message then you can track me using bill number 44688626
On 3rd of october 2011 i went to my nearest airtel gallery at s.v road, garegaon west, mumbai to convert my postpaid airtel number[protected] to a prepaid one with all the documents required,after receiving documents. photograph and clearing the dues my postpaid number got converted in a to a postpaid one. but just after 3or 4 days i started getting an sms to submit a document which i already did and now you hav stopped my incoming and outgoing calls. dear sir i am on roaming and in a deep problem please kindly take apporiate action against the guilty person and start my services.

with regards

rajat singh

[protected]

[protected]
i hope you do
i am being harrased by airtel since quite a long time. i have given all the documents needed and then only it was converted from postpaid to prepaid. and how can you reject valid documents like pan card given by Indian government. airtel you will loose the case in the court on this ground.
Rakesh Ranga
Airtel

Please dont make a false statement. my phone is not working since long time now, and you say it has been resolved. you guys have harrased me like any thing. and if you think why dont you dial [protected] and see it for yourself.

raajat
and now that i have given all the documents to patna airtel gallery and they courriered it to mumbai address given by mr. nadeem hussain of airtel mumbai, they still hav not stated my number even after a month.
Sir,
Now I"m In UAE,I am not able to connect my air tel number which i used when i were in India,there is no reason for outgoing calls barring,because i am recharging my number in every 2 months,making calls and receiving messages.now i want to get my number active..
Dear sir
I have registeredy complaint through 121 to Mr.sathish/ chennai service request no.43104547. This is regarding delay in changing my number [protected] from postpaid to prepaid. It was confirmed that it will b changed to prepaid. Based on that have recharged with rs.50 but now the number is totally barred. Don't know what to do.

But have received sms stating that we are trying to reach u from Airtel number[protected].will call u back.
How can they reach when the number is barred. pls look into it and do the needful. My alternate number is
[protected].

Rgds
Johny

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