Airtel — unwanted subscription charged for

Address:

Mumbai City, Maharashtra

unwanted subscription charged for

My no is airtel [protected] . from last 6 months everyday i receive one sms saying that ringtone subscription pack is renewed and Rs 1/- i.e. one rupee is charged per day . But i have never requested any such service nor i have received any ringtones from airtel company . But company charges me Rs 30/- p.m. in the bill . I tried many times to deactivate the service which i never availed , also talked many times to the customer care executives but no use . Nobody is interested to resolve the issue instead billing executives always call and ask for explanation why do i not pay the Rs 30/- in the bill . i tried almost 10 to 15 times to resolve the issue but it is not yet solved only promises i got . It is mental harassment to speak regarding the issue to the billing executive every time and ask for waiver and all and that to different executives . Also I had complained earlier on 19th Feb 2010 but still have not received any solution . Now I have not paid my bill for the current month and not going to pay till my problem is resolved and if my service is disconnected for non payment of bill amt then surely I will file the suit against the company for the mental harassment and for unfair trade practices since last 8 months.