Airtel — without permission they charge

Address:

Mumbai City, Maharashtra

From:
ANKIT ASHWIN VED
1/A TRILOK DARSHAN 4TH KASTURBA ROAD
BORIVALI ( EAST )
MUMBAI 400066
PHONE NO[protected]

To,
bharti airtel limited
Subject : Complaint against Airtel (Bharti Airtel)

Dear Sir/Medam,

I am using cell of Bharti Airtel having number [protected], since last 5 years. By prepaid scheme I had paid sufficient amount. On 2nd October I did recharge by Rs. 60/= Information is given to me that I shall get talktime of Rs. 50/= On 3rd October at 9 a m amount Rs. 37/- was deducted as charges for SMS Pack. I never requested for SMS Pack. Prior to recharge I cleared that I don't want SMS Pack. Concerrn person at Branch situated at Mangal Kunj Building, Jambli Gali, Borivali (West) informed to me that the amount deducted earlier for SMS Pack shall be refunded and now onwards, from this recharge having talktime of Rs. 50/= (Amount paid Rs.60/=) they willnot deduct charges for SMS Pack. After thismuch clearlity and hope for refund, amount was deducted

I requested to Mr. Vikas Executive at customer care about entire event on number 999. They are unable to solve problem. They are unable to unsubscribe this SMS Pack. Amount likly to deduct again if they willnot unsubscibe. They are providing threat that if this pack shall not unsubcibe, charges are likely to debit again. I am unable to unsubscibe I am depends on them and if they are giving reply like this, where I have to go?

Kindly understand content of this letter and hlp me in solving.
Please take action and inform to me. If possible reply at my father's cell number [protected].

Another complaint
I am using another bharti air-tel number [protected]
Without my permission they are doing activate various service
and as a service charges they are debiting amount.

I never requested for any service. They trouble us .
pls take a legal action against him

Kindly do the needful.

Thanking you,

ANKIT A. VED