Airtel — Poor Services only Procrastinating

Address:

Nagpur, Maharashtra

It is really very sad for me to fill this form...

It has been 28 day my service request is still not update rather it has turned into a complaint and that too is not getting any resolution since last 3 days...and the new date is given....(ha ha ha)

I requested the CCR (Airtel DTH) on 15th of August to keep my account in safe mode for 3 months, which never happened and when i reached back to india after 20 days my account balance was negative.....

when i called back for the same..i was given a complaint number:[protected]on 11th Sept) and was assured that i would get resolution withing 48 hrs.. which never got resolved..i again called back to them to check the status of my complain and the CCR informed me that i would get the refund by 1.30 pm...

so i waited again...well waited upto next day..and called them back as still there was no resolution to my complaint....

and gratefully i was informed that they again want to launch service request God knows why and this lady RESHMA told me that i would get the resolution by 3.30 pm...

and on calling back again at 3.45 (well as usual complaint was not resolved) i again got connected to RESHMA and she said that i will have to wait till FRIDAY 16th of SEPT for resolution.....and again i received a Service Request number: 11907620

my customer id is: [protected]
hope to get a reply from ur end....

Great services....
Good Going....
YOU GUYS REALLY SUCK.........