[Resolved] Airtel — Package change | |||
Dear Sir, I Md. Anis, my Digital TV customer ID is [protected]. i did request to airtel DTH Customer care executive on 2/05/10 to cahnge my package, he replied ur package will change with in 45 minutes but when i check after 45 minute my package was not changed. I again called to CCE and he said SORRY within 3 Hrs ur package will change and plz note ur complaint No. Like this every day i call to CCE about my problem but no response... this is 5th day but they are not taking any response and when i call them they say Plz wait i check.. OK VERY SORRY AFTER 3 HRS ur problem will solve but nothing. Dear sir plz do the needful Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Dear Sir, I am Rakesh singh, and my Digital TV customer ID is [protected]. I call Airtel DTH customer care to change my package but no response from your side because call is disconnected before to reach at Customer care executive after some computerized information.
Please resolve my this problem...
Please resolve my this problem...
we want to change our dth package as we registered to 225/month pack we want to change it to 175/month package.
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On World cup final day it was out of order. I registered the complaint immediately and requested them a lot. Today is third day and I have called more than 10 times at their service centre but in vain.
Now I am planning to go to Consumer Forum.
Regards,
Dheeraj