[Resolved] Airtel — unauthorised debits from my prepaid account | |||
i took a new airtel connection phone no. [protected] and in a span of 34 days since the connection started , value-added services (VAS) automatically are activated on my phone 3 times, without my knowledge and consent and amounts are debited from my prepaid account. I have complained to airtel all 3 times, they are so shameless they keep repeating the same fraud again and again. The same cheating 3 times in 34 days ! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
8 Comments | |||
Comments
Complain to Nodal Officer in charger o[censored]r state via e-mail. I had done so when they had debited Rs.20/-. They credited back after i complained to nodal officer.
Airtel — unauthorised debit from my prepaid balance
My mobile number is [protected] with Airtel. Airtel debitedfrom my prepaid A/C a sum of Rs.30/- in name of 'Music on demand', though i didnot requisition this service. When I came to know of the same, I lodged a complaint with their Customer Care Service. One month back also, Airtel had debited Rs.20/- from my prepaid A/C for the same service and on my complaint, they withdrew this offer but did not refund the money deducted. Thus they have been debiting my A/C even for services not requisitioned and never availed of by me. When I contact their Customer Care Service, they simply make excuses and express their helplessness. I request that Airtel should be impressed upon to refund the amounts debited illegaly and not to cheat me in future. S.C.SharmaAirtel — Unauthorised Debit in my Airtel Mobile Bill
SirI have been charged by Rs.20 every week although I have never been subscribed on such company.
Every week I am receiving this message that you have been charged by Rs. 20. Enjoy http:/gclub.in.
Kindly unsubscribe it.
Thanks
Sandeep Gupta
Mobile No. [protected]
Sir
I have been charged by Rs.20 every week although I have never been subscribed on such company.
Every week I am receiving this message that you have been charged by Rs. 20. Enjoy http:/gclub.in.
Kindly unsubscribe it.
My Mobile no is [protected].
Thanks
Vamsee
I have been charged by Rs.20 every week although I have never been subscribed on such company.
Every week I am receiving this message that you have been charged by Rs. 20. Enjoy http:/gclub.in.
Kindly unsubscribe it.
My Mobile no is [protected].
Thanks
Vamsee
Airtel — Unauthorised debits to my prepaid account
I am having a prepaid account no [protected] of airtel. For last few days my mobile was switched off and I had credit balance of around Rs 50 . Today I switched on my mobile and I found i have -10 Rs in may prepaid balance.Airtel has been debiting me for cricket pack & other services which i never subscribe. Moreover I hate cricket and I get cricket score when matchs are on.
I tried to call customer care number 121 but nobody replied.
Please let me know whom shoul I contact.
It is not the questin of money. I feel cheated by this company.
Regards
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AirTel — UNAUTHORISED DEBIT
My balance was deducted by Rs.50/- on 14.09.2007, I have made acomplaint vide request no.[protected] but not solved till date after one month.They have not been able to provide the detail for debit and not refunded my amont till date.JOLLY BANSAL
[protected]