[Resolved]  Airtel — NO Response for the complaint

Airtel — No Response on Complaints raised

Hello,
The Airtel Network coverage is just Horrible in my home. During each and every call, almost 2 - 3 minutes are spent just identifying where the signal is better and a lot of times calls were dropped.

I had raised a complaint on 21st October 2008 with Ref No. 18917776. Unfortunately I neither received any call nor any improvement in service.

Honestly speaking this is one of the crappiest Customer Care in this World, which I have faced so far.

When I used to approach the Customer Care Centres, I got nothing but the false promises. Call centres never directed me to any relavant (technical/managerial) person whom I can escalate.

I am still looking for some resolution from AIRTEL.

Regards,
Dhritiman
Hyderabad, SriNagar Colony.

AirTel — NO RESPONSE OF COMPLAINT [|BAL|9893174441|21012010108|]

I m Dr. Pranay Singh my mob.no is [protected].
I recharged my no. with 94 Rs topup plan for GPRS on 16th of december,that was valid for 1 mnth. On 12th of January early mng from 12.15 am to 1.45 am i browse net 25 MB only that was free within every night limit 75 MB and 154 Rs were deducted from my main act balance which was illegal
I had complaint twice no is CBDPA [protected] and ROVAD [protected]
Till now i didnt get any satisfactory solution, every time customer care persons are giving me time and date that they will contact but till i m waiting.
from my no services to talk to customer care executive has been barred.
Now i think i must have to go to the consumer forum.

Namaste Santosh,

This is to inform you that your concern listed on 22 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Santosh,

This is to inform you that your concern listed 22 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Santosh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33