[Resolved]  Airtel — non receipt of talk time

Address:Tawang, Arunachal Pradesh

A special offer for my mob no [protected] on dialing *121*1*3# has been recd that on recharding of Rs 180/-, a special offr of Rs 190/- talktime, get 157.20 instantly and extra Rs 32.80 to be given within 48 hours. I recharged my Mob no[protected] of Rs 180/- on 13 July 2012 at 07:29 PM. But till date after lapsed 72 hrs, I have not given extra talktime of Rs 32.80 evenafter repeated requested to customer care.
I am sending repeated request to Airtel customer care for rebat be balance amount of talk time of Rs 32.80 but only negative replies recd. Moreover, on dialing customer care 198 and 121 from mobile phone customercare adhikari says mostly repeated lagauge that at present system is not working and I can not give you information and you will talk after two hours. After two hours we talk customercare then other customercare adhikari says same repeated lagauge. Moreover from customercare we have recd reply from your customercare as under :-
On 7/17/12, [protected]@in.airtel.com <[protected]@in.airtel.com> wrote:
> Dear Rajender Singh,
>
> We understand from your previous email, expressed concern regarding non
> receipt of recharge benefit for your airtel mobile number [protected].
>
> We thank you for writing to airtel and welcome the opportunity to assist
> you.
>
> We would like to inform you that, the recharge of RC180 was successful and
> received the benefit Rs. 157.20/- in your main account.
>
> We regret to inform you that, there is no such extra / full talk time
> recharge offer available for Rs. 180/-, as per our records.
>
> Hence, we regret to inform you that, we are unable to credit any amount.
>
> Further, we request you to please revert with the snapshot of the SMS offer
> reveived.
>
> We hope that we have been able to assist you suitably.
>
> Please do write in for any further assistance.
>
>
>
> Yours Sincerely,
> VIJAYALAKSHMI S
> Customer Care
> Bharti Airtel Limited

At present on dieling *121*1*3#, the same special scheme is
also available on my mob no [protected]. I have received only Rs 157.20 in my main account and balance amount of Rs 32.80 is still pending.

In view of the abvoe, please give me balance talktime amount of Rs 32.80 which is still pending with Airtel and advise all customercare adhikari that they not give repeated replies that system is not working and call after two hours.

Thanking you.

Rajender Singh
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel — No Extra Talktime Given After Recharge

Dear All,
Airtel Is the Bigest liar Cell phone Service Provider. I Recive SMS From the ........ Airtel , that recharge with Rs.150 You can get Rs125 Normal Talktime & Rs.50 Free Airtel to Airtel Talktime within 48 Hrs. After 48 Hrs. there is no extra talktime added in my account, After that I Had call to Customer Executive at least 7 times but after every call they beg me time of 24 hrs. to provide meExtra Talktime, after all this i talk with there Supervisors 2 times both times they request me for wait 48 Hrs, after all still i am not getting My Extra taalktime & Even also they had stop to provide me customer Care Service , Please Somebody help me to Fight Against this Liar Cell phone service provider..........Airtel

Airtel — AM-TALKTIME

Date: 24.06.2009

Dear Sir/Madam,

I will below massage received one massage from AM-TALKTIME

Rs 50 ke recharge per paaiye Rs70 talktime (es43.33 turant milrga, aur Rs26.67 aapko 48hes mein diya jaayega).
I just done two recharge in my mobile number [protected] but I will not receive any extra time. I will register two compliant (Airtel compliant number-[protected]/[protected]) in Air-Tel customer service that they told me you will receive the extra talk time tin 24hrs but they again we have not received my pending balance from Air-Tel.
Dear Sir/Madam needs your help in this matter,
Don’t trust AM-Airtel

Thanks in advance,
Sushant Patil
I wants to airtel to airtel two number unlimited plans in local number in rajasthan so plz any plan for airtel mein ho to bataye
A special offer for my mob no [protected] on dialing *121*1*3# has been recd that on recharding of Rs 180/-, a special offr of Rs 190/- talktime, get 157.20 instantly and extra Rs 32.80 to be given within 48 hours. I recharged my Mob no[protected] of Rs 180/- on 13 July 2012 at 07:29 PM. But till date after lapsed 72 hrs, I have not given extra talktime of Rs 32.80 evenafter repeated requested to customer care.
I am sending repeated request to Airtel customer care for rebat be balance amount of talk time of Rs 32.80 but only negative replies recd. Moreover, on dialing customer care 198 and 121 from mobile phone customercare adhikari says mostly repeated lagauge that at present system is not working and I can not give you information and you will talk after two hours. After two hours we talk customercare then other customercare adhikari says same repeated lagauge. Moreover from customercare we have recd reply from your customercare as under :-
On 7/17/12, [protected]@in.airtel.com <[protected]@in.airtel.com> wrote:
> Dear Rajender Singh,
>
> We understand from your previous email, expressed concern regarding non
> receipt of recharge benefit for your airtel mobile number [protected].
>
> We thank you for writing to airtel and welcome the opportunity to assist
> you.
>
> We would like to inform you that, the recharge of RC180 was successful and
> received the benefit Rs. 157.20/- in your main account.
>
> We regret to inform you that, there is no such extra / full talk time
> recharge offer available for Rs. 180/-, as per our records.
>
> Hence, we regret to inform you that, we are unable to credit any amount.
>
> Further, we request you to please revert with the snapshot of the SMS offer
> reveived.
>
> We hope that we have been able to assist you suitably.
>
> Please do write in for any further assistance.
>
>
>
> Yours Sincerely,
> VIJAYALAKSHMI S
> Customer Care
> Bharti Airtel Limited

At present on dieling *121*1*3#, the same special scheme is
also available on my mob no [protected]. I have received only Rs 157.20 in my main account and balance amount of Rs 32.80 is still pending.

In view of the abvoe, please give me balance talktime amount of Rs 32.80 which is still pending with Airtel and advise all customercare adhikari that they not give repeated replies that system is not working and call after two hours.

Thanking you.

Rajender Singh
Sir,
Even after repeated requested to customer care adhikari etc I have not recd my balance talk time of Rs 32, 80 and company intimating me that action will be taken within 24 hrs but till date no action have been taken by company.

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