Airtel — Deduction of balance without any information

arif4u007

from Mumbai, Maharashtra

Address:

North East Delhi, Delhi

Airtel subscriber deducted balannce from my prepaid account
witout any prior information.They just send a message that Rs 15and
Rs10 has been charged from your account for certain services.
But I have not sent any message for any such services. I am calling to
the customer care for last 3 hours but they are not picking the call.
They are illegally deducting balances from customer in the name of cervices .
So Sir please look into the matter.This is not only my problem .
Daily thousands of customer facing the same chronic problem.
They are not that much aware to complaine all these things .
That's why all these unscrupulous act of service providers go unheeded.
waiting for your positive reply.
Thank you..

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Comments

Aakanksha Anjesh

from Delhi, Delhi

The irrelevant balance deductions of airtel is creating a nuisance in life of every student !!! These airtel services deduct our balance without any prior information....and the customer care services simply fails to find a solution to this problem. I am tired of calling the customer care because neither do these people refund the balance nor find a solution to it..!!!
its my very humble request to plzz kindly inform the customer before deducting thier balance...and to be very frank...either refund their balance or find some other ways to fool your customers.
PS: the customer care services are meant for the customer's help.....and the so called airtel network for the easy use of the customer....so kindly gear up now...and look through your idiotic nonsense.....its high time now....nobody can take this nonsense that you guys are deducting our balance for your idiotic schemes and hello tunes...!!!!

Aakanksha.