[Resolved]  Airtel Online 3G Internet Recharge — Airtel Recharge Unsuccessful but still amount deducted twice from my sbi credit card

Address:Coimbatore, Tamil Nadu

Please note that I had tried to recharge my mobile number - [protected] today (7th September 2012 - Morning ) through your website https://pay.airtel.com/PrepaidOnlineRecharge/mobileRecharge.jsp.

The transaction failed but yet the amount was deducted TWICE from my SBI credit card - Total 900 INR. from my SBI credit Card.

The recharge amount for which I tried to recharge was - 3G Internet Recharge - 450 INR. But the Surprising thing is that the amount was deducted TWICE from my SBI credit card - Total 900 INR.

Your customer care asked me to contact the bank. I am totally confused.

Please do the needful to refund the amount ASAP - Kindly check the attached screenshot - of my SBI credit card transaction list for further clarification.

Regards,
Juno David
www.servermanagement24x7.com
+1 photos
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Aug 13, 2020
Complaint marked as Resolved 
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Namaste Mr.David,

We would like to inform you that your concern listed 07 Sep 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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