[Resolved]  Airtel — online 3g recharge unsucessful but money deducted twice

Address:Thane, Maharashtra

I WOULD LIKE TO BRING TO YOUR NOTICE THAT I HAD RECHARGED AIRTEL 3G ONLINE RECHARGE OF RS 749.I DID IT TWICE..
ONE THROUGH SBI DEBIT ONLINE AND THE OTHER THROUGH SBI NET BANKING..
BUT UNFORTUNATELY DUE TO SOME TECHNICAL ERROR FROM AIRTEL THE RECHARGE WAS UNSUCCESFUL BUT MY MONEY GOT DEDUCTED TWICE OF RS 749..SO I AM DUE TO RECIEVE RS 1498..

AS SAID BY AIRTEL IF THE RECHARGE IS NOT DONE AND THE MONEY IS BEEN DEDUCTED,IT WILL BE REFUNDED TO THE ACCT ...
I AM BIT WORRIED IF IT COULD BE DONE SOON WITHOUT ANY PROBLEMS...

I CANT UNDERSTAND IF THE RECHARGE DOESNT HAPPEN THEN WHY IS THE MONEY BEEN DEDUCTED ..THIS IS ABSOLUTELY IRRELEVANT ..SOMETHING NEW....PLEASE TAKE SOME ACTION ON TO IT...I HAVE LOST MY MONEY FOR NOTHING...

MY 3G DONGLE NUMBER [protected]
MY NUMBER [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel — took my final payment twice

I have Stopped my airtel no. in feb. and the collection officer came home to collect the final payment of 1400. I told him that this is been debited from my SBI account every month through ECS sevice. he said this is a final payment and it will not paid through ECS so u pls pay it by cash. so he took a cash payment on 2nd march 09. n when i checked the accound it was also debited from my account on 2nd mar, 09. n till date they have not refunded .

Airtel — AIRTEL 3G INTERNET ONLINE RECHARGE FAILED BUT MONEY DEDUCTED

I tried to airtel 3g internet online recharge of rs. 249 INR to my airtel prepaid no. on 13th dec 2012. Recharge failed but money deducted from my SBI account.I used SBI Master debit card for online recharge.My airtel prepaid mobile no. is [protected].I want my money (249 INR) back.Airtel online service is so pathetic.
Namaste (navshabs),

This is to inform you that your concern listed on 18 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste (navshabs),

Further to our discussion dated 18 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste (navshabs),

We would like to inform you that your concern listed 18 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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