Airtel — Airtel is a fraud and cheap company | |||
I have a postpaid connection of airtel, my no. is [protected]. last month i.e on july 2011 I got a call from airtel customer care for a pack of apna punjab mini pack, in this pack I have to get the calls for Rs. 200 in the pack of Rs. 125. I get my consent to the executive . but I was surprised to see the message of airtel that they have started any another pack that was 350 mins a2m in Rs. 150. I call to customer care regarding that message then the executive told me that I have get not the minutes of 350 but calling for Rs. 350 in just Rs. 150. company is giving Rs. 150 benefits to me by charging only Rs. 25 extra then I give my consent to activate the pack. but when I got my bill I was shock to see that the company cheated me and give me only 350 minutes instead of calling value. then I call to customer care regarding the issue but then the officer named Mr. Rakesh did not solve my problem but advised me to deactivate the connection. I am using the services of airtel for last 4-5 years, how can I disconnect the connection, but I will surely changed to any other company. the behaviour of executive and officer was so bad, they are not concerned about the reputaion of the company nor they have any feelings with the problems of customers. Was this information helpful? | |||
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BHARATI AIRTEL — charges debited in my prepaid mobile
I wish to bring in your kind notice that inspite of several reminders and warnings to Airtel customer Care in Chennai, those people are debiting various unknown charges from the balance of my prepaid mobile no.[protected], even without subscribing to their any extra services and consent. I, humbly request you to take stern action against such fradulent acts and get those charges refunded to my balance. At [protected]., .. a similar experence. The executive told me that for one month this is a free package. Surprised to see that there is a charge of Rs 125/- in next month bill as one time charge...God only knows if it is a ine time or MONTHLY charge
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Bharti Airtel Ltd. — Fraudulent Debit charges to my bill frequently
I, K. R. Gevaria (M No. [protected]) have received massages for two times on date 15/04/2010 & 25/04/2010 from no.54321 as below,Date: 25/04/2010 7:19pm
Thanks for downloading PubGames from Airtel. You have been charged Rs 99. MobileTV Watch IPL [url]http://10.2.34.47/OTA[/url]
But I havn't downloded this kind of stuff in my mobile & have been charged Rs. 99 for two times. I also have submited complaint on date 22/02/2010 for the same story which has responded positively.
But I want to clerify that whether this kind of charges are going to be debited in future also and I have to complain every time or what?
Please do needful for above matter.
Regards,
K. R. Gevaria