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My Airtel DTH customer ID [protected]
I got an HD connection free with Sony Bravia TV. i wanted an upgrade to a recorder STB which the customer care told me could be easily done if i paid Rs 2000 instead of Rs 1000 which i had to pay for HD.
I paid Rs 2000 on 05.04.11 but the engineers came to install it only on 10.04.11 that too when i had made atleast one hundred phone ccalls to the Customer Care.
even after the installation, the set had not been activated (it has been three complete days till now).
the agents who installed, is giving false promises and not answering my phone calls.
the customer service representatives are a bunch of fools. they do not know the offers, plans or upgrade options. they are just great at making false promises. they cut calls when one wants to lodge a complaint. they block the numbers if you want to register a complaint.
kindly provide me help so that i can get a refund of my Rs 2000 and go back to Dish TV
I got an HD connection free with Sony Bravia TV. i wanted an upgrade to a recorder STB which the customer care told me could be easily done if i paid Rs 2000 instead of Rs 1000 which i had to pay for HD.
I paid Rs 2000 on 05.04.11 but the engineers came to install it only on 10.04.11 that too when i had made atleast one hundred phone ccalls to the Customer Care.
even after the installation, the set had not been activated (it has been three complete days till now).
the agents who installed, is giving false promises and not answering my phone calls.
the customer service representatives are a bunch of fools. they do not know the offers, plans or upgrade options. they are just great at making false promises. they cut calls when one wants to lodge a complaint. they block the numbers if you want to register a complaint.
kindly provide me help so that i can get a refund of my Rs 2000 and go back to Dish TV
Folks,
airtel dth is a real nightmare on your roof top.don't ever dare to take it even for free and their customer care guys knows only not to pick or disconnect the call and their partners who does the field work are real dumb.
airtel dth is a real nightmare on your roof top.don't ever dare to take it even for free and their customer care guys knows only not to pick or disconnect the call and their partners who does the field work are real dumb.
Namaste Mr.Deb,
This is to inform that your concern listed on 01 Sep 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform that your concern listed on 01 Sep 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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The company has been cheating and the card got disconnected for no reason...The person who came for installation did no do it properly and so many complaints...Tata Sky was 10000 times better...I don't know why did I purchase this...If people from Airtel look into these forums I would want my money back...
Vijay 91-[protected]