Airtel — Perennial fraud by Airtel

Address:

Chennai, Tamil Nadu

Hello,

I've made a terrible mistake by choosing Airtel as my mobile communication service provider. My number is [protected] and I'm cheated perennially by Airtel. They ruthlessly fraud and swindle consumers money in every possible way. Every single time I recharge it invariably doesn't work and I have to call customer care to ask them to activate. Let me tell my last experience, I planned to recharge a 3g plan and verified airtel website for Chennai location and choose 255 plan as per the website. I made a online recharge and the plan was not activated. I called the customer care, after lot of difficulty I managed to speak to an who informed that there's no 255 plan and asked to recharge for 250. I queried why it's mentioned as 255 plan in website and he didn't have any answer. I recharged again for rs 250 and boy, this time also it wasn't activated. I waited for one whole day and contacted the customer care, again after much difficulty I managed to speak to another who said he don't have answer and will connect to his senior and disconnected the phone. That's it. I was not able to connect to customer care representative again. This is happening for 4th consecutive time and every time after recharge I have ask them to activate, otherwise they keep mum. Once after recharging for an amount of 350, I didn't use my mobile for a month and when I inserted the sim after an month, I was shocked to see 0 balance. Contacting the customer care, they came up with an answer that they reduced 5rs per day as my mobile was gprs enabled. Come on Airtel. Please beg to me if you want money, but don't cheat gullible .