[Resolved]  Airtel Porting — Airtel porting scheme .....

Address:Mumbai City, Maharashtra

Myself dolly my number is ([protected]) i have port in to your airtel service on 19 feb 2011 from the day i am facing a problem before porting, I had filled a form from internet for porting from aircel to airtel as when it was going to be port i was told that i will get a scheme i.e 1000 sms (local) free for 60days, airtel to airtel 10 paisa, other 30 paisa, STD 40 paisa (60days) FTT on 30,60,120 (30days) now from the day of porting i am giving complaints but as usual theysay it will take 2 days ,2 days .....as going on now today is 5 march 2011 still my problem is not yet solved i dont have enough time to go in any airtel gallary & show the sms , i complaint to Mr rahul area manager of mumbai (chembur) he tried but still i have not got free sms scheme only he provided me call scheme that is airtel to airtel 10 paisa other 30 paisa

I am very upset with this porting although i have got sms from airtel on 24/02/2011 9:09 am & the msg was like this....

Dear Customer,Welcome to Airtel. U hv got 1000 loc SMS (60 days ), 40p/min STD calls (60 days),10p/min Loc A2A (60 days), FTT on[protected] days)



Then whats the use of giving this sms if you cant provide any service to a porting customer so how come i would think to continue with you your senior Executive tried to help me but it is of no use now they are saying me one scheme can be activated for free 100 sms everyday is that i have to recharge with 4 rs but their will be condition that i will be charged 1.50 or 1 rs for 1st 2 sms so it is not o[censored]se if i pay 3rs daily then i will get the scheme then why the hell you provided me any scheme before porting really

I have been stuck with this ....every day i have to call to the call centre for the complaint is thier any solution for my problem i hope you will provide me solution as soon as possible .......


Or else me some new scheme as i am a porting customer atleast you should give a priority to new customer..who have ported to your service provider ..



Thanks regards
Dolly...
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

My number is not working from 4th april to 14th april. So i m very bother by your porting service.I m facing more problem your portiblity procedure. It is procedure only 7 days but there are 10 already go but my no is not working.
My no is [protected] and my porting request no is RD277865.Please handle my problem quikley...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54512
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information