I am not at all satisfied with your services, therefore i had called your executive on 121 and asked them to de-activate my account from 1st December 2008, my postpaid billing cycle is 3rd of each month. I was being informed that i have first pay my bill for november and thereafter from 1st December 2008 my no would be deactivated. i paid my bill. Thereafter on 8 January 2009 I receive a fresh bill of Rs. 400+ for the month of December which also probably includes so called late fees. This is ridiculous. I visted your customer care centre at fort, mumbai and they say they do not have any such request lodged with them, whereas they had received a call from my no stating that i had not received my bill on 4 Dec. 2008. I am not liable to make any further payments to airtel, therefore i request you to look into the matter, if any further neglect is seen on your part, then you will be liable for legal consequences solely at your risk as to costs and consequences, which please note.
Indira Ghosh Saha Was this information helpful? |
My Aunt directly went to the Airtel showroom in Ambathur and showed the copy of the de-activation letter given by my uncle. They agreed and covinieced my aunt to change the connection from postpaid to prepaid.
A airtel representative named Mr.Guna ([protected]) received Rs.200/- for change of coneection and till date it was not implimented. and we find that he is not at all picking up the phone.
This seems like cheating. Even myself i contacted the person and he was blufing something else about his personel.