[Resolved]  Airtel Postpaid — Disconnection of SIM without any reason

My name is K Lakshminarayanan having Airtel Post paid mobile +91-[protected]. This number was not working since 19th August 2009. The reason is not known still.

When I asked the following people,

1. Mr. Gunasekaran - [protected]
2. Mr. Rajasekaran - [protected]
3. Mr. Anoop - [protected]

they are clueless, saying it is live status in our system. But when somebody dials the number +91-[protected] it says " This number does not exist". When it is Live status, this is not the message you get. This is really contracdicting.

Imagine if person in a position as National Account Manger for a corporate with mobile inactive for 4-5 days.

Absolutely pathetic service. If someone could initiate this problem and sort out the same by today.

Every time I have to call the above persons and no one returned my calls.

I am also prepared the documents to make an official complaint in the Consumer protection cell in chennai.

Awaiting your action.

Regards
K Lakshminarayanan
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information