[Resolved] Airtel Postpaid — Wrong billing & tariff plan | |
Hello, I have taken the Airtel Sim([protected]) on this month of 10th(10/08/2009).While taking the sim i have informed the Airtel gallery person that please activate the Special 5 Airtel offer of 2 Airtel STD nos. And i have given the the 2 STD no's to him.But he havn't done yet. And after 1 week i got the message to pay the unbilled amount of Rs.1400, and i paid it. Latter again i informed the Airtel gallery person to Activate the Special 5 Airtel offer of 2 Airtel STD nos & STD package. But no action from him. And even i informed the costumer care persons for nearly 10 times to activate it 7 arised a compalint on it.All the time they used to say we will activate it, but to my surprise no action from anyone. Now i got the message saying that your unbilled amount is Rs.2900 & i[censored] don't pay in 6 hours ur outgoing calls will be deactivated & they have done it.Is it my fault...? Now i want my sim to activate all my outgoing 7 incomming calls as well as activate the Airtel special 5 offer along with STD offer. Its fault from ur side & u r making the customers to suffer. Please my only request you guys to please feel responsible and respect the customers... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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