[Resolved]  Airtel Postpaid — Bill amount adjustment

AIRTEL-POST PAID — Bill amount

Dear Sir

I was using my Airtel mobile no.[protected](Post paid), but during that duration of about 7-8 months my mobile bill started raising slowly. 1st 2-3 monthsmy bill was within Rs.1000 to Rs.1300, then slowly every month my bill raised finally I was getting the bill for Rs.3500/=. Then I complained to cutomer care and I got a reply that since I am using GPRS the bill is high.

Frankly speaking Hardly I use GPRS facility in the mobile as I am connected with Net in office as well as at home. Then why sould I use the mobile GPRS. I nver got a suitable reply from the service provider inspite of repeated written complaints. I was also billed for international calls which I never made. I was also told by the customer care that they will give a discount, so that I make the paymant.

Tks/regards
P.C.Pattanik

AirTel — Postpaid Connection Bill

Hi,
I have taken an Airtel postpaid connection from the Airtel Store in Infosys Pune ECC. I have been unnecessarily charged for my internet usage. I have been following up with the Customer Care since last 20 days and still the issue is not getting resolved.
My bill details:
Total bill: 2968.47
Intenet Usage: 2320.20 (unnecessarily charged)
I got my 2 GB data card activated on 4th of October and according to Airtel I had deactived it the same evening. Which did not happen in any case. Even if it did I am entitled to 512 Mb free data usage according to my basic plan ALC 249. And still I have been charged for the usage of 232 MB.
If I do exclude my internet charges my billing amount would be around 300 Rupees.
I have been cheated and due to this I have been suffering since last 20 days following up with Airtel on every step.
Please help me solve this issue.

Hi,
I have been using the corporate plan of the airtel the CUG plan .I have received the bill for september month for Rs 3070.80/- which when i consulted with the customer care executive told me that it was because of gprs usage.In the same month i activated the 125/- data plan in which 1GB is free.the executive said that after deducting/adjusting the 1GB there was excess usage of 400MB but my concern is that in that time period my data account was barred so i have not at all used the gprs in the said period.Please help me resolve the isseue.

And is their any adjustments possible to bring the amount down so that i will be able to pay the bill.

thanks /regards
Ravi

Bill amount - AIRTEL-POST PAIDDear Sir

I was using my Airedale. Mobile bill was within Ra's.479 to Ra's.250, adjustments please

I was using my Airedale mobile no.[protected] (Post paid),

T's/regards
Jayprakash Ray