[Resolved]  Airtel / Postpaid Connection — Non clearance of bill

I had a bill outstanding of Rs.3042.00 with Airtel for the month of October and i had made a payment of Rs.3100.00 on 13th November in two installments of Rs.2,500.00 and Rs.500.00 within a time span of half an hour. I don't have the receipt number for the second payment and the Airtel outlet where i made the payment does not have it too. Every time i go there, he says his server is down and he cannot access the number. He directs me to call airtel customer care number and they say they can not see the update at all. They have not released my out going call facility and this is going on for past two weeks.Please help me with this as they are being very rude and not helpful at all.