[Resolved]  Airtel Postpaid — FRAUD BILLING

Address:

Coimbatore, Tamil Nadu

Dear Sir/Madam,

I was recently changed my Airtel prepaid ([protected]) to Postpaid. Connection activated on 10.11.2012. on prorata basis I bill generated on 23.11.2012. BIll Amount is Rs.1671 /-.

My actual expected bill is only around 600. The details are My plan 339 plus I2% tax.
I was used 150 internet pack (first 500mb 3G & 500 mb 2G) with activated confirmation by customer care only I had start to use Then 60 sms pack Apart from this will consider extra 50. Totally my 14 days usage bill if we consider as a month bill it will be around 600 only.

Once I called to customer care they are Telling you have used 3G data. For that only I had put 150rs pack and used less THAN 500MB ONLY.

Then WHY CHARGE OF Rs. 1671/- come ?


I asked through mail and I got a REPLY FROM AIRTEL CUSTOMER CARE is
"We would like to confirm that a waiver of Rs.280.90/-(including tax) towards bill charges has been posted in your account on[protected]. The credit amount for the same will be reflecting in your forthcoming invoice dated[protected]"




I want clarification rather than discount in bill.
Is this is like silk shops. ?
Increasing high and reducing small.


PLS SOME ONE CAN GIVE ME A SOLUTION.

Thanks & Regards,

Venkatachalam
[protected]