[Resolved]  Airtel Postpaid Mobile — need advance rental plan 995 for 2 yrs on my existing airtel number

Dear Sir,

I am Ritesh Kumar Gupta, PostPaid customer of AirTel my number is [protected]. i am existing user of AirTel Rs 222 / Month plan and now AitTel has launch Advance rental plz for 2 yrs in Rs. 995. and this plan is only for new connections. when i am asking to migrate my plan to this new plan they are asking for Rs 1495 for 2yrs + Rs 50 per month as clip charge. (in new 995 plan there are no monthly clip charges for 2 yrs and STD calls are Rs 1 /M )
as per TRAI rule which is telecaster on TV and Radio for mobile service provider i have already asked to AirTel customer care and outlet also but thy are telling me to buy new number then only they can give me that plan. i have talked to AirTel customer in this regard and they have given me reference number[protected] but not solution.
plz help.
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Aug 14, 2020
Complaint marked as Resolved 
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i m agree wid u.airtel must give all benifit to exitsing as well as new conection.

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