[Resolved]  Airtel / Postpaid Mobile Connection — Non credit of bill payment against the mobile no

Airtel - post paid — Billing of mobile wrong- company doing fraud with consumer

I am sourabh vishwakarma. I took airtel post paid about 1.5 year ago. at that time my postpaid plan was home india 149. for this i paid 1000 Rs. but this plan not suit to me hence i switched to other plan 444 in December 2007. in this plan company provides 444 minutes(7hrs 40 min.) local plus STD calls free and also 444 local SMS free for every month against 444 rupee as rental . but when i recieved the bill i was shocked because it was very high amount then earlier.
My total uses for this month is 7hrs33 min. and as per policy i didn't get full dissount. even in bill this is wrote that i have got 444 minute's local plus std's call free. but this bill not matched as per bill plan. on discussion with their customer care they are not providing the answer and confussed me. now i want to apeal againt this bill to consumer forum.

plz send
low plane post paid

airtel/postpaid mobile connection — non recipet of bill from august to septemeber

i want to know my amount due in my airtel postpaid bill for months august and septemeber
please send me copy of the above mentioned months bill as early as possible .

Airtel / Postpaid Mobile Connection — Fraud Connection and mental disturbance

1. Issuing Fraud Mobile number by giving wrong information- Even after repeatedly telling and confirming Airtel executive Mr.Ganesh from Vega Center Pune issued me a fraud Add-On number.
After the first bill it was agreed by Airtel relationship center in Chinchwad that the number issued was wrong and fraud.
Still i used to pay the bill regularly without enjoying the benefits of the Add-ON card.
After payingthe bill also Airtel executives used to call eveyday day for many times asking to pay bill disturbing the whole day.
Finally i discontinued the service.
After this they used to take out number from my dialing history and call them and used to disturb them and tell them that there is courier for me.
PLs help i m tired of Airtel and fed up of this calls with no mistake of mine.
I am not able express myself more in words, pls contact me on [protected] i[censored] really want to hellp me.

Airtel / Postpaid Mobile Connection — 3G Charges/Usage Disparity

This is in regards to my bill dated 21 June 2011, Airtel Number [protected], Relation Number[protected], Bill Number[protected].

This bill shows my internet usage as 250Mb, where in have a free usage o[censored]pto 100Mb.

I receive regular SMSs from Airtel regarding the usage. Hence I make sure that I do not cross the 100Mb limit to avoid any additional charge on the usage, Though I have not crossed the 100Mb mark yet, till this month that is.

I have not received any intimation(SMS) stating that I have exceeded or atleast a message stating that I have touched the 100Mb mark.
On the contrary, I have 3 SMSs on 13th, 14th, 15th stating that I have used 94Mb or 94% of my free usage.
And none after that.
As there was only 4 days for the bill to be generated, I did not mind even if I crossed the 100Mb mark as it would not have been by a great deal.

But the usage of 250Mb is quite a surprise as my previous records have never touched 100Mb.

When I called Customer care, one of the agents informed me that I crossed the 100Mb mark on 15th. So it is interesting to know that I used 150 Mb in the last 4-5 days.
The only use of 3G is to read RSS feeds, Check gmail and visit 3-4 websites a day. And I do not see how that should/would increase my usage to such numbers.
I have wireless connection at home for any heavy download (if any).

More over, my contention is that I was not notified that I have crossed the 100Mb mark, rather mislead-ed into thinking that I have not.
Now it is the wrong information passed you Airtel's side that has caused us to be in a situation we are in.
If I was notified about the correct usage by SMS, I would have stopped the 3G on my phone, then wait for 19th (when the bill is generated) and then enable 3G back again.
As it was Airtel which sent me wrong usage information about my usage, I refuse to pay the 3G charges.
It is not my mistake that I was lead into thinking that I have not crossed 100Mb mark.


I have had this connection for 5 years and generally have had good service, except this year, since Mobile Number Portability has come into use.
There had been issues with Billing all along this year.
With charges that weren't supposed to be there.
SMS plans that I had disabled, were being billed, 3G plan getting deactivated in the middle of the month.


I have spoken to Customer Care who have promised a call back from concerned team/manager regarding the issue, but have only call from sales asking me for an upgrade of plan.
I do not mind paying for services I have used, but not for services I have not.