[Resolved]  Airtel, Postpaid Mobile Connection — Very heavy bill with no details

Address:

Gurgaon, Haryana

I obtained a postpaid mobile connection no. [protected] . from Airtel on 9.7.12On 17.7.12 I received a SMS that rs 18850.00 are balance and phone disconnected. On 18.7.12 another SMS saying Rs 19900 outstanding which does not include actual usage and rental charges. I ran pillar to post, contacted call center, airtel office, nodal officer for giving me details but only one reply "pay first".

I made only 4 calls and bill comes 18500 in 8 days, it jumps to 19900 next day though the phone was disconnected are facts hard to believe as they donot stand any reason. Further no details are being provided.

I am totally frustrated and feel highly harassed.I request your good office to kindly have my grievance redressed early.

Navin Garg
H.NO. 716, Sector 14
Gurgaon